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froze and not responding

Froze in the middle of an install! I have the background screen of the universe. Please advise

MacBook Pro with Retina display

Posted on May 20, 2013 12:02 PM

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Posted on May 20, 2013 12:12 PM

Hold the power button down until it shuts down, then press again and see if it boots up normally, if not you can fix it yourself perhaps depending upon more information of what you were installing and what you see next.


We need more info, like your machine and OS X version


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froze and not responding

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