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Angelastwin
Level 1 (0 points)

Q: How do you downgrade to the free option or get refund? After selecting free the done button can not be pressed.

How do you downgrade to the free option or get refund? After selecting free the done button can not be pressed.

Posted on May 20, 2013 11:51 AM

by pvonk,Solvedanswer
pvonk pvonk
Level 6 (13,739 points)
A:

Refund:

 

If in the US, follow the link below (you must request a refund within 15 days) -

 

https://discussions.apple.com/message/16968425#16968425

 

it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

 

 

Keeping current plan, but downgrading when it ends:

 

Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

Posted on May 20, 2013 1:41 PM

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Angelastwin

Q: How do you downgrade to the free option or get refund? After selecting free the done button can not be pressed.

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  • Helpful answers

  • by pvonk,Solvedanswer

    pvonk pvonk May 20, 2013 1:41 PM in response to Angelastwin
    Level 6 (13,739 points)
    May 20, 2013 1:41 PM in response to Angelastwin

    Refund:

     

    If in the US, follow the link below (you must request a refund within 15 days) -

     

    https://discussions.apple.com/message/16968425#16968425

     

    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

     

     

    Keeping current plan, but downgrading when it ends:

     

    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.