Q: When trying to enter the I tunes store I get an error message: I tunes could not connect to the I tunes store. Unknown error occurred (-3212) my Internet connection is working fine?

Hey Alex Allen 5000,

Thanks for the question, and welcome to Apple Support Communities.

The following article outlines specific error codes relating to the iTunes Store, and points to applicable solutions:

iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297

The error code you mentioned is in the 3000 - 3999 range:

Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.

Also, I do see an error code of -3221. If this was the code you experienced, here is some more information:

This alert is often related to iTunes and iTunesHelper being blocked by software firewall.

 

If this happens, change the permission level for iTunes and iTunesHelper in your software firewall to allow full access.

 

This should allow iTunes and iTunesHelper to both send and receive data from the iTunes Store.

Thanks,

Matt M.