Recently, my iMac is displaying "Your video is turned off" when I try to videoconference with some other Skype users. I have Skype 6.3 installed. My wife is overseas for 6 months, and she is using a MacBook with Skype 2.8 installed. She refuses for personal reasons to upgrade to another version. Video doesn't work between us. Has the source of this problem been isolated yet, and is anyone trying to fix it?
You should report this to Skype Support. Easy enough to do when you are logged into Skype, and there is also a Skype discussion community there.
I have contacted Skype through several channels, and visited lots of online forums. The Skype rep I chatted with seemed little aware of this problem, and gave me several useless fixes. Some of what I read led me to believe that this problem is more difficult to deal with if you are using more recent Macs with the newest OS's. So, I was trying to find out if the problem is all Skype's, or also some part Apple's. Most of what I read online also was of the opinion that Microsoft was not making any effort to fix it (if it can be fixed). I have an open mind on that issue, but I would like to know more precisely what is going on.
Thanks for your suggestion, though.
"Your video is turned off" on Skype for Mac
