HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer

Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
Scar5050
Level 1 (0 points)

Q: Itunes is not installing?

Whenever I try to Install Itunes 11.0.3 for Windows XP

The download bar gets about to half full, the Status is: "Copying New Files" I get an error message that says "Error writing to file: C:\ProgramFiles\Itunes\ITDetector.ocx. Verify that you have access to that directory." I tried Installing it at least 5 times and I get the same error message!


*If no one knows how to solve this does anyone know how to contact apple??*


PS I do not want to download Itunes from a different site! But if it comes to that I will ;p


Any help will be appreciated

Thank


Jordan

Windows XP Pro

Posted on May 20, 2013 2:58 PM

by Scar5050,Solvedanswer
Scar5050 Scar5050
Level 1 (0 points)
A:

What do I do after I check the drive for errors with command prompt??
and the ITdetector.ocx file is not there anymore?? Is that a good thing or bad thing?

Posted on Jun 9, 2013 11:15 AM

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Scar5050

Q: Itunes is not installing?

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  • by NEWTON CODER,

    NEWTON CODER NEWTON CODER May 20, 2013 3:12 PM in response to Scar5050
    Level 1 (0 points)
    May 20, 2013 3:12 PM in response to Scar5050

    Are you running windows as an administrator?

  • by Scar5050,

    Scar5050 Scar5050 May 29, 2013 3:28 PM in response to NEWTON CODER
    Level 1 (0 points)
    May 29, 2013 3:28 PM in response to NEWTON CODER

    Yes

  • by rsenck,

    rsenck rsenck Jun 8, 2013 2:59 PM in response to Scar5050
    Level 1 (0 points)
    Jun 8, 2013 2:59 PM in response to Scar5050

    I'm having the same problem.  11.0.4 just came out and the same thing happens!  How do we get a solution for this?  No one replies with an answer and I don't know how to get to a person at Apple unless I pay $20 for technical assistance....

  • by Scar5050,

    Scar5050 Scar5050 Jun 8, 2013 4:02 PM in response to rsenck
    Level 1 (0 points)
    Jun 8, 2013 4:02 PM in response to rsenck

    I know it is really making me frustrated, I have been trying to figure this out for over 2 or 3 months now apple really needs to fix this! Anyways If I find a solution I will make sure to tell you!

  • by turingtest2,

    turingtest2 turingtest2 Jun 8, 2013 4:10 PM in response to Scar5050
    Level 10 (88,071 points)
    Apple TV
    Jun 8, 2013 4:10 PM in response to Scar5050

    Uninstall everything Apple, reboot, delete the iTunes folder in C:\Program Files if it still exists, try again.

     

    tt2

  • by Scar5050,

    Scar5050 Scar5050 Jun 8, 2013 5:05 PM in response to turingtest2
    Level 1 (0 points)
    Jun 8, 2013 5:05 PM in response to turingtest2

    How do I do all of this? What are all of the Apple stuff on my computer called, And if I Uninstall everything Apple I will still have the Devices I "sync" on to the computer right? Sorry I am asking alot of questions I am just worried If I will loose anything Important
    And also how do I reboot
    I also donloaded SyncToy Should I use it or not

     

     

    Sorry If being complicated If you don't understand something I said just tell me

     

    Thank Again!

  • by turingtest2,

    turingtest2 turingtest2 Jun 8, 2013 5:38 PM in response to Scar5050
    Level 10 (88,071 points)
    Apple TV
    Jun 8, 2013 5:38 PM in response to Scar5050

    No worries, making sure is a good thing.

     

    As advised in the other thread I'd recommend you backup your iTunes folder to another drive first.

     

    You can then use Control Panel > Add/Remove or Programs & Features to uninstall:

     

    Apple Application Support

    Apple Mobile Device Support

    Apple Software Update

    Bonjour

    iTunes

    QuickTime

     

    Reboot, delete the iTunes folder in C:\Program Files if it still exists, then reinstall iTunes. It will pick up your library and your devices will be able to sync with it.

     

    tt2

  • by Scar5050,

    Scar5050 Scar5050 Jun 8, 2013 8:30 PM in response to turingtest2
    Level 1 (0 points)
    Jun 8, 2013 8:30 PM in response to turingtest2

    How do I Reboot?

  • by Scar5050,

    Scar5050 Scar5050 Jun 8, 2013 8:33 PM in response to turingtest2
    Level 1 (0 points)
    Jun 8, 2013 8:33 PM in response to turingtest2

    Do I also delete Bonjour,Apple Software Update and Quicktime in Program Files??

  • by Scar5050,

    Scar5050 Scar5050 Jun 8, 2013 8:44 PM in response to turingtest2
    Level 1 (0 points)
    Jun 8, 2013 8:44 PM in response to turingtest2

    "Browse to the drive or network folder you want to use for the backup, use the Make New Folder button to create a new folder, rename it as iTunes, select it and click OK"


    When I create a New folder in SyncToy and I click New Folder where do I put the new folder?
    Does it really matter? Can I put it on "Local Disc (C:)"


    I feel so stupid with these questions ;P

  • by Scar5050,

    Scar5050 Scar5050 Jun 8, 2013 10:35 PM in response to turingtest2
    Level 1 (0 points)
    Jun 8, 2013 10:35 PM in response to turingtest2

    bleh.JPGThis is what happend when I deleted iTunes from Program Files??

  • by turingtest2,Helpful

    turingtest2 turingtest2 Jun 9, 2013 12:32 AM in response to Scar5050
    Level 10 (88,071 points)
    Apple TV
    Jun 9, 2013 12:32 AM in response to Scar5050

    You should be backing up your library to a separate physical drive to guard against problems with the original. Portable USB powered drives are quite reasonably priced.

     

    The CRC error suggests a problem on your hard drive, so all the more important that you get all your personal data backed up elsewhere.

     

    You can check the drive for errors by opening a command prompt and typing in CHKDSK /R - if prompted to check free space for errors say yes.

     

    tt2

  • by Scar5050,

    Scar5050 Scar5050 Jun 9, 2013 8:01 AM in response to turingtest2
    Level 1 (0 points)
    Jun 9, 2013 8:01 AM in response to turingtest2

    Which drive do I save it in? 3½ Floppy (A:), DVD-RAM Drive (D:), Removeable Disc (F:), Removeable Disc  (G:), Removeable Disc (H:), Removeable Disc (I:), or Removeable Disc (J:)

     

    Or I will probably need to buy one?

  • by Scar5050,Solvedanswer

    Scar5050 Scar5050 Jun 9, 2013 11:15 AM in response to turingtest2
    Level 1 (0 points)
    Jun 9, 2013 11:15 AM in response to turingtest2

    What do I do after I check the drive for errors with command prompt??
    and the ITdetector.ocx file is not there anymore?? Is that a good thing or bad thing?

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