janring

Q: How to solve Kernel panic problems?

I get Kernel Panic each time when I eject external volumes. Mac Pro, OS Lion.

Done hard disc control and repair, even control and repair of permissions. Any suggestions? Jan

Mac mini, Mac OS X (10.7.5)

Posted on May 20, 2013 2:55 PM

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Q: How to solve Kernel panic problems?

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  • Helpful answers

  • by Kappy,Helpful

    Kappy Kappy May 20, 2013 2:57 PM in response to janring
    Level 10 (270,391 points)
    Desktops
    May 20, 2013 2:57 PM in response to janring

    Visit The XLab FAQs and read the FAQ on diagnosing kernel panics. Also, see OS X- How to log a kernel panic and post a panic log here.

  • by janring,Solvedanswer

    janring janring May 20, 2013 3:18 PM in response to Kappy
    Level 1 (5 points)
    Notebooks
    May 20, 2013 3:18 PM in response to Kappy

    Thanks Kappy for reply. I gues it's the latest log. Jan

     

     

    Mon May 20 21:18:00 2013

    panic(cpu 0 caller 0x30c210): "vnode_rele_ext: vp 0x17a82ea4 usecount -ve : -1.  v_tag = 16, v_type = 1, v_flag = 84800."@/SourceCache/xnu/xnu-1699.32.7/bsd/vfs/vfs_subr.c:1711

    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

    0x73933908 : 0x2203de (0x6b08cc 0x73933928 0x229fb0 0x0)

    0x73933938 : 0x30c210 (0x6c33e0 0x17a82ea4 0xffffffff 0x10)

    0x73933968 : 0x30e109 (0x17a82ea4 0x0 0x0 0x0)

    0x73933988 : 0x829d937b (0x17a82ea4 0x1 0xdbff58d8 0x8ab)

    0x739339a8 : 0x829da1a8 (0xd415000 0xce458c0 0x20 0x829dbaa8)

    0x73933b98 : 0x829db26e (0x17a82ea4 0xeecefbc 0xb2e6e0c 0x2)

    0x73933bb8 : 0x54d297 (0xb2e6e0c 0x0 0x2 0xeecefbc)

    0x73933be8 : 0x30863e (0xb3a3804 0xb2e6e0c 0x2 0xeecefbc)

    0x73933c28 : 0x322aa8 (0x17a82ea4 0x73933e50 0x1 0xeecefbc)

    0x73933c88 : 0x31aea0 (0x73933d20 0x73933ce8 0x73933e80 0xeecefbc)

    0x73933cf8 : 0x31b4ad (0xeecefbc 0x73933d20 0x0 0x73933e80)

    0x73933f78 : 0x5f3c2a (0xb571358 0xeeeb254 0xeecef00 0x2cefab)

    0x73933fc8 : 0x2e60a7 (0xeeeb250 0x0 0x10 0xeeeb250)

          Kernel Extensions in backtrace:

             com.sophos.kext.sav(8.0.14)[9C551297-42E6-4D0D-8221-F4456D0099D5]@0x829d8000->0 x829ddfff

     

     

    BSD process name corresponding to current thread: Finder

     

     

    Mac OS version:

    11G63

     

     

    Kernel version:

    Darwin Kernel Version 11.4.2: Thu Aug 23 16:26:45 PDT 2012; root:xnu-1699.32.7~1/RELEASE_I386

    Kernel UUID: 859B45FB-14BB-35ED-B823-08393C63E13B

    System model name: MacPro1,1 (Mac-F4208DC8)

     

     

    System uptime in nanoseconds: 8934224967105

    last loaded kext at 7013094072027: com.avid.driver.Avid_SCSI          1.2.0 (addr 0x1261000, size 28672)

    last unloaded kext at 7082264051959: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xf95000, size 16384)

    loaded kexts:

    com.avid.driver.Avid_SCSI          1.2.0

    com.sophos.kext.sav          8.0.14

    com.google.driver.Gild          1.0.0

    com.taoeffect.ispy.kext          2.0.1

    com.paceap.kext.pacesupport.snowleopard          5.7.2

    com.splashtop.driver.SRXFrameBufferConnector          1.6

    com.splashtop.driver.SRXDisplayCard          1.6

    com.Cycling74.driver.Soundflower          1.5.2

    com.f-secure.kext.fsauth          1.0.0d1

    com.digidesign.iokit.DigiIO          7.4.1d0

    com.digidesign.iokit.DigiDal          7.4.1d0

    com.avid.driver.Avid_SCSI_RBC          1.2.0

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleUpstreamUserClient          3.5.9

    com.apple.driver.AppleHDA          2.2.5a5

    com.apple.driver.AppleMCCSControl          1.0.33

    com.apple.driver.AudioAUUC          1.59

    com.apple.driver.AppleUSBDisplays          323.3

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.iokit.IOBluetoothSerialManager          4.0.8f17

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.GeForce7xxx          7.0.4

    com.apple.driver.AppleMCEDriver          1.1.9

    com.apple.driver.AudioIPCDriver          1.2.3

    com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8

    com.apple.driver.ApplePolicyControl          3.1.33

    com.apple.driver.AppleLPC          1.6.0

    com.apple.driver.Oxford_Semi          3.0.6

    com.apple.iokit.SCSITaskUserClient          3.2.1

    com.apple.driver.XsanFilter          404

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          33

    com.apple.iokit.IOAHCIBlockStorage          2.1.0

    com.apple.driver.AppleFWOHCI          4.9.0

    com.apple.driver.AppleAHCIPort          2.3.1

    com.apple.driver.AppleIntelPIIXATA          2.5.1

    com.apple.driver.AppleIntel8254XEthernet          2.1.3b1

    com.apple.driver.AppleUSBHub          5.1.0

    com.apple.driver.AppleEFINVRAM          1.6.1

    com.apple.driver.AppleUSBEHCI          5.1.0

    com.apple.driver.AppleUSBUHCI          5.1.0

    com.apple.driver.AppleACPIButtons          1.5

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.7

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.5

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0

    com.apple.nke.applicationfirewall          3.2.30

    com.apple.security.quarantine          1.4

    com.apple.security.TMSafetyNet          8

    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.1

    com.apple.iokit.IOUSBMassStorageClass          3.0.3

    com.apple.kext.triggers          1.0

    com.apple.driver.DspFuncLib          2.2.5a5

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.iokit.IOSurface          80.0.2

    com.apple.iokit.IOSerialFamily          10.0.5

    com.apple.driver.AppleHDAController          2.2.5a5

    com.apple.iokit.IOHDAFamily          2.2.5a5

    com.apple.iokit.IOAudioFamily          1.8.6fc18

    com.apple.kext.OSvKernDSPLib          1.3

    com.apple.driver.AppleSMC          3.1.3d10

    com.apple.driver.IOPlatformPluginLegacy          5.0.0d8

    com.apple.driver.AppleGraphicsControl          3.1.33

    com.apple.driver.IOPlatformPluginFamily          5.1.1d6

    com.apple.nvidia.nv40hal.G7xxx          7.0.4

    com.apple.NVDAResman.G7xxx          7.0.4

    com.apple.iokit.IONDRVSupport          2.3.4

    com.apple.iokit.IOGraphicsFamily          2.3.4

    com.apple.driver.AppleUSBHIDMouse          175.9

    com.apple.driver.AppleHIDMouse          175.9

    com.apple.driver.AppleUSBMergeNub          5.1.0

    com.apple.iokit.IOUSBHIDDriver          5.0.0

    com.apple.driver.AppleUSBComposite          5.0.0

    com.apple.iokit.IOSCSIReducedBlockCommandsDevice          3.2.1

    com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.1.0

    com.apple.iokit.IOFireWireSBP2          4.2.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOATAPIProtocolTransport          3.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1

    com.apple.iokit.IOFireWireFamily          4.4.8

    com.apple.iokit.IOAHCIFamily          2.0.8

    com.apple.iokit.IOATAFamily          2.5.1

    com.apple.iokit.IONetworkingFamily          2.1

    com.apple.iokit.IOUSBUserClient          5.0.0

    com.apple.iokit.IOUSBFamily          5.1.0

    com.apple.iokit.IOHIDFamily          1.7.1

    com.apple.driver.AppleEFIRuntime          1.6.1

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          177.9

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.driver.DiskImages          331.7

    com.apple.iokit.IOStorageFamily          1.7.2

    com.apple.driver.AppleKeyStore          28.18

    com.apple.driver.AppleACPIPlatform          1.5

    com.apple.iokit.IOPCIFamily          2.7

    com.apple.iokit.IOACPIFamily          1.4

  • by Kappy,Helpful

    Kappy Kappy May 20, 2013 3:26 PM in response to janring
    Level 10 (270,391 points)
    Desktops
    May 20, 2013 3:26 PM in response to janring

    My suggestion is that you uninstall the Sophos software using their supplied uninstaller. It should be in your Applications folder. Restart the computer when the uninstaller is finished.

  • by janring,

    janring janring May 20, 2013 3:36 PM in response to Kappy
    Level 1 (5 points)
    Notebooks
    May 20, 2013 3:36 PM in response to Kappy

    Yes, I did it and it works!

    I ejected two volumes now without Kernel Panic. So the Sophos software is not compatible with Lion? Thanks a lot for Your help Kappy. Janring

  • by Kappy,

    Kappy Kappy May 20, 2013 3:39 PM in response to janring
    Level 10 (270,391 points)
    Desktops
    May 20, 2013 3:39 PM in response to janring

    AV software is always iffy, and Sophos is iffier than others. You don't require AV software so there is no reason to burden your system with something that can be problematic in this way.

     

    The panic log revealed that the panic was connected to one of the extensions that Sophos installs.

  • by janring,

    janring janring May 20, 2013 3:57 PM in response to Kappy
    Level 1 (5 points)
    Notebooks
    May 20, 2013 3:57 PM in response to Kappy

    Thanks a lot, Kappy. Your were realy helpful. I was very annoyed by those repeating problems with my Mac shuting down everytime I used external device.

    janring

  • by Kappy,

    Kappy Kappy May 20, 2013 3:59 PM in response to janring
    Level 10 (270,391 points)
    Desktops
    May 20, 2013 3:59 PM in response to janring

    Yes, I can imagine you were. Glad I could help.

  • by ramfromsanleandro,

    ramfromsanleandro ramfromsanleandro Jul 23, 2016 9:17 PM in response to janring
    Level 1 (12 points)
    Desktops
    Jul 23, 2016 9:17 PM in response to janring

    I can't see the desktop menu because of kernel panic on my macbook

  • by lllaass,

    lllaass lllaass Jul 24, 2016 8:43 AM in response to ramfromsanleandro
    Level 10 (188,027 points)
    Desktops
    Jul 24, 2016 8:43 AM in response to ramfromsanleandro

    Please start you own discussion instead of piggybacking upon a seeming unrelated discussion that is over 3 years old.

    Provide more details like model MacBook and OSX version. The Discussion you added to is for the Mac Pro desktop forum.

     

    Frequently when you get a kernel panic the computer reboots with the panic screen

    OS X: About kernel panics - Apple Support

    and it says reboot the computer but sometimes that does not work and you just get the panic again. You are not booting and thus there is no desktop.

     

    Maybe this will help

    http://www.thexlab.com/faqs/kernelpanics.html

    Taking a photo of screen with the panic and posting it here will help. Make sure that on the photo one can read what is on the screen.

    ramfromsanleandro wrote:

     

    I can't see the desktop menu because of kernel panic on my MacBook