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User profile for user: APPLELovestory
APPLELovestory Author
User level: Level 1
0 points

Good afternoon! I addressed in the AT&T company with a question about untying of a sim card of AT&T from my iPhone, all of them made Iphone now is unlocked, I executed all points which were written: To complete the unlock, simply 1 . Open iTunes on your

Good afternoon! I addressed in the AT&T company with a question about untying of a sim card of AT&T from my iPhone, all of them made Iphone now is unlocked, I executed all points which were written:

To complete the unlock, simply



1 . Open iTunes on your Mac or PC and verify that you have Internet connectivity.



2 . Ensure a SIM card is inserted into your iPhone.



3 . Connect your iPhone using the dock connector to USB cable that came with your iPhone.



4 . Backup and restore your iPhone using iTunes. For information on backup and restore, please visit http://support.apple.com/kb/HT1414.



5 . After restoring, your iPhone will be unlocked.



Additional information on unlocking can be found at http://support.apple.com/kb/TS3198





I made everything as well as was written, but on completion of the ios 6.1.3 installation the iPhone asks to be activated through wifi or through a wire to the computer.

I connected Iphone to the computer and the text takes off: (Were sorry, we are unable to continue with your activation at this time. Please TR again later, or contact customer care! )

how to me to activate my iPhone?

I hope for your help....

iPhone 3GS, iOS 6.1.3

Posted on May 20, 2013 11:34 PM

Reply
1 reply
User profile for user: Delgadoh
Delgadoh
User level: Level 4
1,481 points

May 23, 2013 7:07 AM in response to APPLELovestory

Hey APPLELovestory,


We have an article that goes over troubleshooting iPhone activation issues here:


iPhone: Troubleshooting activation issues

http://support.apple.com/kb/TS3424

Perform the following steps:

  1. Restart the iPhone.
  2. Try another means of reaching the activation server and attempt to activate.
    • Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
    • Try connecting to iTunes if you're unable to activate using Wi-Fi.
  3. Restore the iPhone.

If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.

Hope that helps,

David

Reply

Good afternoon! I addressed in the AT&T company with a question about untying of a sim card of AT&T from my iPhone, all of them made Iphone now is unlocked, I executed all points which were written: To complete the unlock, simply 1 . Open iTunes on your

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