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Airport won't turn on

Hi,

My airport will not turn on. When I click on the icon it says "airport off" when I click "turn airport on" nothing happens. Wireless Internet connection is fine, am using it right now on the i pad.

Am using OS X v 10.5.8

MacBook, Mac OS X (10.5.8)

Posted on May 21, 2013 12:59 AM

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Question marked as Best reply

Posted on May 23, 2013 7:22 AM

Hey Sarah,


I found an article that looks like it matches the issue you're experiencing here:


Mac OS X 10.5.5: Can't turn AirPort on after turning it off and restarting

http://support.apple.com/kb/TS2416


There are two troubleshooting routes depending on whether or not you have an Ethernet cable handy, I'll paste both below:

If you can connect to the Internet via an Ethernet cableNote: You can also use these steps if you have a MacBook Air and an Apple USB Ethernet Adapter.

  1. Connect an Ethernet cable to your Mac. The cable should also be connected to a router or broadband modem that provides Internet access.
  2. Download and install AirPort Extreme Update 2008-004.
  3. Once installed, turn AirPort back on via the AirPort menu or in the Network pane of System Preferences. You do not need to complete the following steps.

If you have a MacBook Air without an Apple USB Ethernet Adapter, or do not have access to a wired Ethernet connection

  1. From the Apple menu, choose System Preferences.
  2. From the View menu, choose Network.
  3. In the list of available network connections, select AirPort.
  4. Click the "-" button to remove the AirPort interface.
  5. Click the "+" button and add an AirPort interface.
  6. Click Apply.
  7. Turn AirPort back on via the AirPort menu, or in the Network pane of System Preferences.
  8. Download and install AirPort Extreme Update 2008-004.

Note: Removing the AirPort interface resets your preferred AirPort networks. You will need to add preferred networks again.


Hope that helps,

David

1 reply
Question marked as Best reply

May 23, 2013 7:22 AM in response to SarahE33

Hey Sarah,


I found an article that looks like it matches the issue you're experiencing here:


Mac OS X 10.5.5: Can't turn AirPort on after turning it off and restarting

http://support.apple.com/kb/TS2416


There are two troubleshooting routes depending on whether or not you have an Ethernet cable handy, I'll paste both below:

If you can connect to the Internet via an Ethernet cableNote: You can also use these steps if you have a MacBook Air and an Apple USB Ethernet Adapter.

  1. Connect an Ethernet cable to your Mac. The cable should also be connected to a router or broadband modem that provides Internet access.
  2. Download and install AirPort Extreme Update 2008-004.
  3. Once installed, turn AirPort back on via the AirPort menu or in the Network pane of System Preferences. You do not need to complete the following steps.

If you have a MacBook Air without an Apple USB Ethernet Adapter, or do not have access to a wired Ethernet connection

  1. From the Apple menu, choose System Preferences.
  2. From the View menu, choose Network.
  3. In the list of available network connections, select AirPort.
  4. Click the "-" button to remove the AirPort interface.
  5. Click the "+" button and add an AirPort interface.
  6. Click Apply.
  7. Turn AirPort back on via the AirPort menu, or in the Network pane of System Preferences.
  8. Download and install AirPort Extreme Update 2008-004.

Note: Removing the AirPort interface resets your preferred AirPort networks. You will need to add preferred networks again.


Hope that helps,

David

Airport won't turn on

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