Getting error 103 when trying to update iTunes to 11.0.3

Test after each of the following steps.

Step 1

If you're trying to install more than one update, do the updates one at a time.

Step 2

Triple-click the line below to select it:

/Library/Updates

Right-click or control-click the highlighted line and select

Services ▹ Open

from the contextual menu. A folder should open. Move the contents to the Trash. You may be prompted for your administrator password.

There is a contact link.

App Store Support

Thank you!

It worked!

Hi, would you be kind enough to explain again in idiot proof terms for me please?

many thanks

Hi! These files controls the update process. Some kind of error can corrupt or damage it. After deleting, everything works fine.

[]s,

JH

Go to your hard drive, select the Library folder, the scroll down to the Update folder, then move the items in the folder to the trash.

Many thanks Eric and jhgb, problem solved.

Unfortunately, after deleting the contents of the Library/Updates folder, when attepting to uptate from iTunes 11.0.2 within the iTunes App, the App Store comes back with "No Updates Available".

It worked like a dream. Thanks for the info.

Tim Gale,

Update from the "Software Updates" after clicking on the Apple on the top left corner of your screen.

I have done all this and emptied Trash before trying to install updates. Still getting 103 error

Can anyone help!!

Sir Eric you are BRILLIANT , this fixed my 4 hrs a day download curse Apple bestowed upon us .

Many thanks , much appreciated

Chris