my ipod shuffle is not recognised on my new imac despite resetting and does not appear on the devices list on itnes on the left , if restarting imac with shuffle connected blank white screen appears on imac until shuffle removed
iMac, OS X Mountain Lion (10.8.3)
Hello there, KingHorn99.
When it comes down to troubleshooting an iPod, it's always great to follow the steps laid out in the following article:
Apple - Support - iPod shuffle - iTunes Troubleshooting Assistant
http://www.apple.com/support/ipodshuffle/assistant/itunes/
If the issue persists after following all the steps, please review the information provided at the end of the Troubleshooting Assistant for additional options for assistance.
Cheers,
Pedro D.
my ipod shuffle is not recognised on my new iMac despite resetting shuffle
