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Webcam Won't Connect! HELP!

Every program i try to use my webcam with just says to me that it is not connected. i cant find it in settings and nothing on the internet says anything. I need some help!

MacBook Pro with Retina display, OS X Mountain Lion (10.8.3)

Posted on May 21, 2013 5:08 AM

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1 reply

May 21, 2013 9:02 AM in response to Peter-McDonnell95

• If you have not already done so, restart Mac and try again. Restarting may fix it.


If the camera still does not work, verify that you do not have any login items that may be using your camera at every restart.


If the camera still does not work, try all relevant suggestions from

http://support.apple.com/kb/HT2090


If you need to "reset", be certain that you use the correct procedure for your particular MacBook Pro version.


(Over time, Apple has changed the Macs' built-in cameras' names from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)


If the camera still does not work, you may have a

hardware problem that will require a professional fix.

Unless you have a current backup, make one now.

Then use the final "Troubleshooting" suggestion:


"... contact Apple or an Apple-Authorized Service Provider for service."


• If you want to try one more thing on your own first,

use Disk Utility to repair permissions. Then

download and apply the latest Combo Update for

your OS. Currently, the latest ML Combo is here:


http://support.apple.com/kb/DL1640



Repair permissions again immediately following the system restart that completes the Combo update.


Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of the camera. For hardware help, contact an Apple-Authorized Service Provider for service.










Message was edited by: EZ Jim



Mac OSX 10.8.3

Webcam Won't Connect! HELP!

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