8 Replies Latest reply: Jul 31, 2013 10:10 AM by DonJoseOC
Austin_Kevin Level 1 (0 points)

Error on my Mophie Helium states: Charging I not supported with this accessory.

I have had it replaced 3 times. Same issue. Just got. New one yesterday. Same hen I woke up. Using the cable they sent. Using the outlet that came with my iPhone 5. No change. I tried with a blackberry wall outlet and its he same.

I have one last test. The ac adapter that came with my new iPad. If that works great. But. It should be supplied by Mophie. Either way I will have to call them.

So far my iPad charger is working great. What the heck?

Tips other than what I found out?