1 Reply Latest reply: May 23, 2013 11:38 AM by griff w
Kimberleyfrommb Level 1 (0 points)

Why won't Itunes let me burn a cd? I ran diagnostics and this is what it tells me


Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)

Dell Computer Corporation Dimension XPS


QuickTime 7.7.3

FairPlay 2.3.31

Apple Application Support 2.3.3

iPod Updater Library 10.0d2

VoiceOver Kit 1.4.2 (222093/222742)

CD Driver

CD Driver DLL

Apple Mobile Device

Apple Mobile Device Driver

Bonjour (333.10)

Gracenote SDK

Gracenote MusicID

Gracenote Submit

Gracenote DSP



iTunes Serial Number 0012B3900D6B8AC8



Current user is an administrator.

The current local date and time is 2013-05-21 11:55:27.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is not supported.

Core Media is supported.



Video Display Information




RADEON 9800 PRO - Secondary





**** External Plug-ins Information ****



Plug-in Name:          TuneUp Companion

Plug-in Loaded:          Yes

Plug-in Version:          0.0.5

Plug-in File Version:

Plug-in Path:          C:\Program Files\iTunes\Plug-ins\iTuneUp.dll



Genius ID: e6a0ae1dcae68862bbd60444d19b1a1d



iPodService is currently running.

iTunesHelper is currently running.

Apple Mobile Device service is currently running.


Message was edited by: Kimberleyfrommb

Windows XP