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Itunes will not let me burn cd it keeps saying burn software not found

Why won't Itunes let me burn a cd? I ran diagnostics and this is what it tells me


Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)

Dell Computer Corporation Dimension XPS

iTunes 11.0.2.26

QuickTime 7.7.3

FairPlay 2.3.31

Apple Application Support 2.3.3

iPod Updater Library 10.0d2

VoiceOver Kit 1.4.2 (222093/222742)

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 6.1.0.13

Apple Mobile Device Driver 1.63.0.0

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.6.502

Gracenote MusicID 1.9.6.115

Gracenote Submit 1.9.6.143

Gracenote DSP 1.9.6.45



iTunes Serial Number 0012B3900D6B8AC8



Current user is an administrator.

The current local date and time is 2013-05-21 11:55:27.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is not supported.

Core Media is supported.



Video Display Information



RADEON 9800 PRO

RADEON 9800 PRO - Secondary





**** External Plug-ins Information ****



Plug-in Name: TuneUp Companion

Plug-in Loaded: Yes

Plug-in Version: 0.0.5

Plug-in File Version: 1.4.0.0

Plug-in Path: C:\Program Files\iTunes\Plug-ins\iTuneUp.dll



Genius ID: e6a0ae1dcae68862bbd60444d19b1a1d



iPodService 11.0.2.26 is currently running.

iTunesHelper 11.0.2.26 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.


Message was edited by: Kimberleyfrommb

Windows XP

Posted on May 21, 2013 9:55 AM

Reply
1 reply

Itunes will not let me burn cd it keeps saying burn software not found

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