1 Reply Latest reply: May 23, 2013 11:38 AM by griff w
Kimberleyfrommb Level 1 Level 1 (0 points)

Why won't Itunes let me burn a cd? I ran diagnostics and this is what it tells me

 

Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)

Dell Computer Corporation Dimension XPS

iTunes 11.0.2.26

QuickTime 7.7.3

FairPlay 2.3.31

Apple Application Support 2.3.3

iPod Updater Library 10.0d2

VoiceOver Kit 1.4.2 (222093/222742)

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 6.1.0.13

Apple Mobile Device Driver 1.63.0.0

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.6.502

Gracenote MusicID 1.9.6.115

Gracenote Submit 1.9.6.143

Gracenote DSP 1.9.6.45

 

 

iTunes Serial Number 0012B3900D6B8AC8

 

 

Current user is an administrator.

The current local date and time is 2013-05-21 11:55:27.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is not supported.

Core Media is supported.

 

 

Video Display Information

 

 

RADEON 9800 PRO

RADEON 9800 PRO - Secondary

 

 

 

 

**** External Plug-ins Information ****

 

 

Plug-in Name:          TuneUp Companion

Plug-in Loaded:          Yes

Plug-in Version:          0.0.5

Plug-in File Version:          1.4.0.0

Plug-in Path:          C:\Program Files\iTunes\Plug-ins\iTuneUp.dll

 

 

Genius ID: e6a0ae1dcae68862bbd60444d19b1a1d

 

 

iPodService 11.0.2.26 is currently running.

iTunesHelper 11.0.2.26 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.

 

Message was edited by: Kimberleyfrommb


Windows XP