HT1414: Use iTunes to restore your iOS device to factory settings
Learn about Use iTunes to restore your iOS device to factory settings
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Helpful answers
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May 21, 2013 11:16 AM in response to Nielby krao36,Thanks Neil. It says requested item is not available
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May 21, 2013 11:22 AM in response to krao36by lllaass,Are you using this link?
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
Where are you located?
Try a different browser.
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May 21, 2013 12:33 PM in response to krao36by Elitegate,You can upgrade with iTunes to 2.2.1, i think. You have to buy the 3.1.3 update via
support.apple.com/kb/HT2052
Click on the first link on the site.
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May 21, 2013 1:34 PM in response to Elitegateby lllaass,Elitegate, again, repeating the previous replies an hour later.