deejayy

Q: Ever since upgrading to OS X Mountain Lion, my Macbook Pro crashes all of the time. I never had this problem before, but it happened immediately after upgrading. Has anyone else experienced this?

Ever since upgrading to OS X Mountain Lion, my Macbook Pro crashes all of the time. I never had this problem before, but it happened immediately after upgrading. The upgrading process was also kind of weird, my computer went blank for a few hours before finally rebooting. Usually everything just crashes all at once out of nowhere - usually when only a few programs are running. When this happens, I can't pull up the force quit menu or anything else. I have to just hold down the power button and hope for the best.

 

Has anyone else encountered this? It is very frustrating. The only reason I upgraded was so that I could download x-code. And I am severly regretting the upgrade - my computer's performance took a nose dive.

MacBook Pro, OS X Mountain Lion (10.8.3)

Posted on May 21, 2013 11:19 AM

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Q: Ever since upgrading to OS X Mountain Lion, my Macbook Pro crashes all of the time. I never had this problem before, but it happen ... more

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  • by Baby Boomer (USofA),Helpful

    Baby Boomer (USofA) Baby Boomer (USofA) May 21, 2013 11:22 AM in response to deejayy
    Level 9 (57,660 points)
    May 21, 2013 11:22 AM in response to deejayy

    Does your model MBP meet all of ML system requirements?

    How much RAM do you have?  Is it maxed out?


    How large is you HD and how much space do you have left?

    Are all of your applications (Apple & 3rd party) compatible w/ML?

     

    Did you repair permissions and restarted your computer after upgrading?

     

     

     

     

     

     

     

     

     

     

     

    2ue5vgy.gif

  • by Barney-15E,

    Barney-15E Barney-15E May 21, 2013 11:59 AM in response to deejayy
    Level 9 (50,854 points)
    Mac OS X
    May 21, 2013 11:59 AM in response to deejayy

    Are you getting a Kernel Panic or just a freeze?

    http://support.apple.com/kb/TS3742

     

    Boot into Safe Mode and see if you still have problems. It will take a while to boot and will display a progress bar while it runs some checks. Once finished, it will display the login screen, so make sure you know your password.

    Safe Mode will be a little slow, and some things don't work, but if you don't get any crashes, then you've got some third-party software that is not compatible with Mountain Lion.

    http://support.apple.com/kb/ht1455

  • by deejayy,

    deejayy deejayy May 21, 2013 12:57 PM in response to Baby Boomer (USofA)
    Level 1 (0 points)
    May 21, 2013 12:57 PM in response to Baby Boomer (USofA)

    I believe it meets the requirements since Apple says "MacBook Pro (Mid/Late 2007 or newer)" meet the requirements and mine is around a 2010 model - has 8GB of memory and currently has 10GB of free disk space out of 500GB - I upgraded a while ago, but just can't take force restarting my laptop every other day anymore.

     

    I never did repair permissions I don't think. I could give that a try. It's possible that I have 3rd party programs not compatible with ML - but the crash often seems to happen when I am running only a few simple programs like Google Chrome and Safari. Although, usually I am running XAMPP in the background - but I'm pretty sure it is compatible.


    I'll look into the permissions repair. Thanks!

  • by deejayy,

    deejayy deejayy May 21, 2013 1:03 PM in response to Barney-15E
    Level 1 (0 points)
    May 21, 2013 1:03 PM in response to Barney-15E

    Interesting, I hadn't heard of that term before. Usually one program will freeze, and then everything else becomes unresponsive except for the mouse usually.

     

    Thanks for the link, if repairing permissions as Baby Boomer (USofA) suggested doesn't help I'll try booting in Safe Mode and the other troubleshooting tips from that page. It might be hard though because I still have no idea what triggers the crash. It seems to just be a random occurance. Sometimes it will happen multiple times a day, sometimes I won't have it for a week or so.

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) May 21, 2013 1:04 PM in response to deejayy
    Level 9 (57,660 points)
    May 21, 2013 1:04 PM in response to deejayy

    deejayy wrote:

     

    I believe it meets the requirements since Apple says "MacBook Pro (Mid/Late 2007 or newer)" meet the requirements and mine is around a 2010 model - has 8GB of memory and currently has 10GB of free disk space out of 500GB - I upgraded a while ago, but just can't take force restarting my laptop every other day anymore.

     

    I never did repair permissions I don't think. I could give that a try. It's possible that I have 3rd party programs not compatible with ML - but the crash often seems to happen when I am running only a few simple programs like Google Chrome and Safari. Although, usually I am running XAMPP in the background - but I'm pretty sure it is compatible.


    I'll look into the permissions repair. Thanks!

     

    You need to do some serious housekeeping.  You're running out of HD space.

     

    Quick fix

    How To Quickly Free Up Hard Drive Space on Mac OS

     

    http://www.youtube.com/watch?v=fO-mlLApEuk

     

    =============

     

    Empty the trash in the Dock as well as iPhoto’s trash!

     

    Open up your application folder & go through all your apps.  Trash all the apps you no longer want and/or use.

     

    An easier way to do this is to open the Application folder in list view & press the Command+j keys.

    In the the dialog that appears, click the "This Window Only" button & the "Calculate All Sizes" check box.

    Wait a bit until your file & folder sizes have all been calculated, then click the "Size" column to sort your apps from the fattest to the most anorexic.

     

    Get rid of all your photo files you don't want and/or need.  Same goes for those pics off the websites you downloaded (gifs, jpegs, etc.).  Or transfer/move them all to a photo/movie storage site like ImageShack and Photobucket, 2 of the most popular  FREE  storage sites.

     

    Get rid of all your video & music files you no longer view and/or listen too.  Especially, if you already have the actual CD/DVDs or you can later redownload from a website.  Or transfer them all to a FREE video/movies and/or music storage site.

     

    Use Spotlight to make sure you got rid of everything.  You can even trash directly from Spotlight!  Better yet, download this FREE software called Find File.  This app puts Spotlight to shame (works w/Mountain Lion).

     

    Drag what you don't want and/or need to the trash.  Better yet, download this neat little shareware app *demo* called AppZapper.  It basically does all the work for you by not only trashing the apps but the apps preference files, caches & all its associated files.

    Another software that does the above is AppDelete.  Best of all this software is free!

     

    Burn what you want and/or need onto CDs or DVDs. Not everyone has the  luxury of purchasing an external HD and/or the system requirements for iCloud to store their "stuff.”

    Dropbox is a free storage utility to check out.

    You can check with your ISP to see if they offer *free* storage space.  Most if not all do now-a-days.   There are thousands if not millions of *free* storage facilities on the web also.  Use your favorite search engine to search them out as they come in different storage sizes to fit your needs & wants.

     

    Check for duplicate fonts.

    Applications>Font Book

    Select “All Fonts”

    If you see any “black dots” next to any fonts this mean you have duplicates and/or multiple versions of these fonts.

     

    To clean this up, select a “black dotted” font or the Apple + *click* to select multiple dotted fonts;

    Edit>Resolve>Duplicates.

    What the above does is turns off the duplicates & multiple version fonts.  Not delete them.

    More than likely the “extras” were installed by other programs and/or other users.

     

    Clear out font caches

    Use FontNuke.  It does all the work for you.  And, best of all it’s *FREE*.

     

    Printer Drivers

    Get rid of all the printer drivers you don’t need & use except the ones for your *current* printer(s)/scanner(s).

    HD>Library>Printers Folder

    If you accidently threw something out that you needed for your printer/scanner it can be easily obtained from the manufacturer’s website and/or from the CD that came w/the printer/scanner.

     

    Garage Band

    Has about 1GB of loops stored.  Get rid of some some them.  You surely don’t use, like and/or need them all.

    HD>Library>Audio/Apple Loops>Apple>Apple Loops For GarageBand

    Or just get rid of the Garage Band app altogether if you don’t use it.

     

    Get rid of extra languages

    Strip your computer down to your “native” tongue.

    You can do this with a *FREE* utility called Monolingual.  Another app that apparently does all the work for you.  I’ve never used it.  However, a lot of users here swear by & recommend it highly.

    However, there is a warning for *native English speakers*. Make sure you keep BOTH English and English (United States).

     

    Other Resources:

     

    HD Space Checkers:

    Disk Inventory X (FREE)

     

    WhatSize (SHAREWARE)

     

    OmniDiskSweeper (FREE)

     

    GrandPerspective (FREE - donation)

     

    ==================

     

    Mac Performance Guide

     

    Slimming your hard drive

     

     

     

    Rule of thumb: You should never let your hard drive get to where you have only 10-15% of space left.

     

     

     

     

     

     

     

     

     

     

     

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  • by Linc Davis,

    Linc Davis Linc Davis May 21, 2013 1:24 PM in response to deejayy
    Level 10 (208,037 points)
    Applications
    May 21, 2013 1:24 PM in response to deejayy

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
       
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • by deejayy,

    deejayy deejayy May 21, 2013 2:37 PM in response to Baby Boomer (USofA)
    Level 1 (0 points)
    May 21, 2013 2:37 PM in response to Baby Boomer (USofA)

    Wow thanks for all of those great tips!

     

    I do neeed to do some housecleaning. I do a lot of video production and music production work which is eating up my disk space. I just haven't moved over old projects onto an external recently. I'll definitely look into some of those other disk space cleaning tips. Thanks!

     

    I just repaired the permissions - there was a lot of stuff out of whack aparrently. No crashes yet, but we'll see - I need to give it a few days before drawing any conclusions.

  • by deejayy,

    deejayy deejayy May 21, 2013 2:38 PM in response to Linc Davis
    Level 1 (0 points)
    May 21, 2013 2:38 PM in response to Linc Davis

    Thanks for the info! I just repaired permissions and haven't experienced an issue yet, but if I do, I'll give this a shot. Thanks!

  • by deejayy,

    deejayy deejayy Nov 2, 2013 10:17 PM in response to deejayy
    Level 1 (0 points)
    Nov 2, 2013 10:17 PM in response to deejayy

    I ended up taking the laptop to the Apple Store, and they weren't able to fix it or figure out the problem. They ended up reformatting the disc and doing a clean install. It was a nightmare.

     

    Thanks for all of the help though!