HT203206: Fix unexpected quits or launch issues in iTunes for Windows

Learn about Fix unexpected quits or launch issues in iTunes for Windows

helpabby

Level 1 (0 points)

Q: game froze on my i phone 5 i just recently bought

Hello

I just recently bought a game app from i tune store.

Started playing and now it froze on screne..

I shut my phone off then clicked same app when came back on screne it is still froze.

I figure i would go back to my recent purchase on i tune but there is no where to click to unload then reload.

please tell me how to fix it in few simple steps

Thank you.

iPhone 5, iOS 6.1.4

Posted on May 21, 2013 1:53 PM

I have this question too

Q: game froze on my i phone 5 i just recently bought

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by AnaMusic,

AnaMusic May 21, 2013 1:57 PM in response to helpabby
Level 9 (57,248 points)

May 21, 2013 1:57 PM in response to helpabby

helpabby wrote:

... bought a game app from i tune store.
Started playing and now it froze on screne..
...

Perform a Reset... Try again...

Reset ( No Data will be Lost )

Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.

http://support.apple.com/kb/ht1430

helpabby wrote:

... I shut my phone off then clicked same app when came back on screne it is still froze.
...

Troubleshooting applications purchased from the App Store

If necessary...

Connect to iTunes on the computer you usually Sync with and “ Restore “...

http://support.apple.com/kb/HT1414

Also consider Deleting any Apps you have Purchased / Downloaded but you now never use..
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