HT204621: Troubleshooting wireless mouse and keyboard issues

Learn about Troubleshooting wireless mouse and keyboard issues
melissamaybell
Level 1 (0 points)

Q: Why can't my mac find the air mouse?

My bluetooth is on, my mouse is on and has battery... Why can't my mac find the air mouse?

Posted on May 21, 2013 3:47 PM

Close
melissamaybell

Q: Why can't my mac find the air mouse?

  • All replies
  • Helpful answers

  • by mario49,

    mario49 mario49 May 23, 2013 12:48 PM in response to melissamaybell
    Community Specialists
    May 23, 2013 12:48 PM in response to melissamaybell

    Hi melissamaybell,

     

    Thanks for using Apple Support Communities.

     

    For more information on this, take a look at this article:

    Bluetooth: How to set up your Apple Wireless Mouse or Magic Trackpad

    http://support.apple.com/kb/ht2845

     

    When a Bluetooth enabled device is “discoverable,” other Bluetooth devices can detect, pair, or connect to it. An Apple wireless keyboard or mouse will flash its indicator light when it is in discovery mode.

     

    Apple devices will turn off discovery mode after approximately three minutes to save battery life. Mac computers are always discoverable, unless you disable discovery mode in the Bluetooth preference pane.


     

    For more information, take a look at this article:

    Wireless input devices: Bluetooth frequently asked questions

    http://support.apple.com/kb/HT3887

     

     

    Hope this helps,

    Mario