HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
Q: my itouch doesnt want to restore and sync
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May 22, 2013 6:43 AMby lllaass,Without knowling more information like what happens when you tried,
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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May 22, 2013 7:59 AMby allanfrommnl,Basically what happened with my itouch was the following :
1. It doesn't restore or sync
2. When I tried to restore it , the apple commanded that the server is not ready though I'm on line.
3. I tried following all commands but it still doesn't work.
3. Details on my itouch doesn't appear like serial no. Model etc. ( when I tried syncing to my other computer )
4. A cable pointing to iTunes appears in my itouch still appears and if I shut it down and open it up again still the same thing appears.
Really need your expertise on how I can restore my itouch .... Need your help badly
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May 22, 2013 9:44 AMby lllaass,Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- Try on another computer/network
- Wait if it is an Apple problem
