HT203433: Get help using Automatic Downloads for purchased Apps, Music, and Books

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jojoman0703
Level 1 (0 points)

Q: My purchased section is not recognizing an album I purchased on my iPhone 2 days ago. iTunes 11 issue?

My purchased section is not recognizing an album I purchased on my iPhone 2 days ago. iTunes 11 issue? My phone shows the purchase but iTunes does not see it. I have gone to Store: Check for Available Downloads. Nothing. I would love to listen to this album on my iMac today, not my phone.

iMac, OS X Mountain Lion (10.8.3), fusion drive

Posted on May 22, 2013 8:22 AM

by jojoman0703,Solvedanswer
jojoman0703 jojoman0703
Level 1 (0 points)
A:

I connected my phone (with the actual cord) and the purchased songs appeared. Problem solved although I don't believe I should have had to do that.

Posted on May 22, 2013 8:34 AM

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jojoman0703

Q: My purchased section is not recognizing an album I purchased on my iPhone 2 days ago. iTunes 11 issue?

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  • by jojoman0703,Solvedanswer

    jojoman0703 jojoman0703 May 22, 2013 8:34 AM in response to jojoman0703
    Level 1 (0 points)
    May 22, 2013 8:34 AM in response to jojoman0703

    I connected my phone (with the actual cord) and the purchased songs appeared. Problem solved although I don't believe I should have had to do that.

  • by King_Penguin,Helpful

    King_Penguin King_Penguin May 22, 2013 8:38 AM in response to jojoman0703
    Level 10 (135,656 points)
    iTunes
    May 22, 2013 8:38 AM in response to jojoman0703

    By purchased section do you mean the section for re-downloading via the iTunes store homepage, or the purchased section of your library ? I think that the purchased section of your library only shows purchases made on that computer, so it may necessarily show there, it may just be under Music if you've copied it over from your phone.

     

    If you mean the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage then does any of your music purchases show there (music can't be re-downloaded in all countries) ? If no music shows there then you should be able to copy it over from your phone to the music part of your library via File > Devices > Transfer Purchases. If other music purchases show there then you are signed in with the same account as you purchased it with, it's still in the store, and it's not hidden (hiding and unhiding) ?

     

    If you are in a country where music can be re-downloaded then you can turn on automatic downloads via the Store tab in iTunes > Preferences (command-comma) so that new purchases on your phone automatically download on your Mac