Ipad Mini keeps rebooting after app update

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Ipad Mini keeps rebooting after app update

I have an iPad Mini. I was updating the Pinterest app, when I got a message that the app couldnt complete download. My ipad stopped responding so I had to do a hard restart. Now it keeps rebooting by itself. It shows the apple icon then shows my homepage with the pin pad but the touch screen isnt working and in the left upper corner it keeps saying 'searching...' It then switches off again and after about 1 minutes restarts again.

I connected it to my laptop to see if it picks up the signal but everytime it connects to iTunes it reboots again. Help please! I've never had an issue with it and cant understand whats going on!

iPad mini Wi-Fi + Cellular (MM), iOS 6.1.4

Posted on May 22, 2013 9:44 AM

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Answer 1

matt00

Level 5

4,041 points

May 24, 2013 11:27 AM in response to charnevb

Hey charnevb,

That sounds frustrating. I'm here to help. I recommend we run through the iPad troubleshooting assistant;

Apple - Support - iPad - iPad Troubleshooting Assistant

http://www.apple.com/support/ipad/assistant/ipad/#section_1

If the iPad is still unresponsive, you may need to restore it. However, if you are unable to connect it to iTunes successfully, we'll need to do a recovery mode restore:

iOS: Unable to update or restore

http://support.apple.com/kb/HT1808

Please Note: Restoring your iPad in recovery mode will erase all of the contents. If you have a backup from before the issues began, you may be able to restore from it afterwards.

Thanks,

Matt M.

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