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My iPod can be seen but won't erase and sync with my new pc

So I've got a new pc, and have put all my music onto it but my iPod will not erase and sync, it just appears in iTunes, when I click sync it just sits there doing nothing, any help would be appreciated.

iPod classic, Windows 7

Posted on May 22, 2013 9:29 AM

Reply
2 replies

May 24, 2013 11:23 AM in response to QuiteMike

Hey QuiteMike,



If your iPod seems to be unresponsive when communicating with iTunes, it may be best to run through the following troubleshooting assistant:


Apple - Support - iPod - iPod classic Troubleshooting Assistant

http://www.apple.com/support/ipod/five_rs/classic/


If all else fails, you can restore your iPod to factory settings (last step of the troubleshooting assistant):


Restoring iPod to factory settings

http://support.apple.com/kb/HT1339



Thanks,


Matt M.

My iPod can be seen but won't erase and sync with my new pc

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