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annqp Level 1 (0 points)

got a square on my screen telling me i need to restart the computer. i did and still have the square asking me to restart. what do i do now?


PowerMac, Mac OS X (10.4.11), just replaced the video card
  • BDAqua Level 10 (122,276 points)

    Power down & try holding shift key at bootup... any change?

  • annqp Level 1 (0 points)

    ok, got past the restart the computer screen. now have apple and spinning circle which seems to time out and the computer turns off. same happens in safe mode. went to single user mode and ran fsck. final line says, the volume macintosh HD could not be repaired. does this mean i need a new computer????

  • Allan Jones Level 7 (33,967 points)

    just replaced the video card

     

    Did this start immediately after the card swap? Are your sure your have a compatible card? Is the card fully seated? Might remove it and install again to make sure you are getting proper contact.

  • annqp Level 1 (0 points)

    the card i got is the exact same one as the one i removed. after taking it out and reseating it i got rid of the "restart your computer" square, but i at least can see things on the monitor now. it just won't boot up now.

  • BDAqua Level 10 (122,276 points)

    It likely means you need a stronger Disk Repair tool, or the Drive is dying.

     

    Can you boot from the Install Disc?

  • annqp Level 1 (0 points)

    not able to get disk driver open without the computer up and running.

  • BDAqua Level 10 (122,276 points)

    Try holding the Mouse button down while powering up, also hold the alt or option key at the same time to bring up startup manager.

  • annqp Level 1 (0 points)

    option key and mouse button did open cd drawer. put in the hardware test disk and everything passed the extended test. did a restart and got same problem. now trying install disk. it booted up!!! now do an install???

  • BDAqua Level 10 (122,276 points)

    Could be many things, we should start with this...

     

    "Try Disk Utility

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.

    3. Click the First Aid tab.

    4. Select your Mac OS X volume.

    5. Click Repair. Disk Utility checks and repairs the disk."

     

    http://docs.info.apple.com/article.html?artnum=106214

     

    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

     

    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

  • annqp Level 1 (0 points)

    i did the repair using the disc like you said. then did a safe boot but never got past the gray apple and spinning circle. the computer shut itself off. i've done it several times and it still won't start up.

  • BDAqua Level 10 (122,276 points)

    About the Archive and Install feature, which can give you a new OS, yet preserve your files and settings if you have enough room on your HD...

     

    http://support.apple.com/kb/HT1710

  • annqp Level 1 (0 points)

    went to install from the Mac OS X install disc. got to the screen where it says to select a destination volume to install to and there is nothing pictured to select.

  • BDAqua Level 10 (122,276 points)

    Hmmm, does it shw in isk Utilty???

     

    . Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.

    3. Click the First Aid tab.

    4. Select your Mac OS X volume.

    5. Click Repair. Disk Utility checks and repairs the disk."

     

    http://docs.info.apple.com/article.html?artnum=106214

  • Jacumba Level 4 (2,340 points)

    Why did you replace the video card? What led up to that? Was the computer having a problem before you did or after you did?

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