removing an old version of bonjour

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vin2000 Author

Level 1

10 points

removing an old version of bonjour

Can anyone help deleting an old version of Bonjour? This is hidden in the computer somewhere since I cannot install Safari until "an older version of Bonjour" is removed.

Posted on May 22, 2013 10:41 AM

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Answer 1

CarlAVII

Community Specialist

May 24, 2013 11:08 AM in response to vin2000

Hello vin2000,

The following articles should help with the removal of all Apple software from your system.

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

http://support.apple.com/kb/HT1925

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

http://support.apple.com/kb/HT1923

Cheers,

Allen

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Answer 2

vin2000 Author

Level 1

10 points

May 27, 2013 1:49 PM in response to CarlAVII

Allen,

Followed the articles but it still detects an older version of Bonjour. When installing iTunes it comes back with the message " An older version of Bonjour is installed. Please contact your Technical Support". I have no idea where it is finding Bonjour since there is no record of Bonjour in the registry or any installed programs named Bonjour.

To make matters worse, Safari will not install at all due to this error.

Thanks,

Vince

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