I bought iPod Touch 14.5 gb 2.21 (5H11a) a few years ago. Due to unexpected life issues, I was unable to take it out of the box, until May 2013. I set it up as much as I could. However, it won't upgrade. I keep getting -1 error. Suggestions please...

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Level 1

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I bought iPod Touch 14.5 gb 2.21 (5H11a) a few years ago. Due to unexpected life issues, I was unable to take it out of the box, until May 2013. I set it up as much as I could. However, it won't upgrade. I keep getting -1 error. Suggestions please...

Posted on May 22, 2013 1:32 PM

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Answer 1

lllaass

Level 10

210,411 points

May 22, 2013 1:45 PM in response to fe-el

Error -1

Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.

From:

http://support.apple.com/kb/TS3694#error1

The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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