4 Replies Latest reply: May 22, 2013 6:02 PM by sallygal4
sallygal4 Level 1 (0 points)

I recently successfully imported my library from off of my external hard drive.  However, when I try to import a separate album from the external hard drive to the imported library nothing happens.  I've tried both dragging the file to the iTunes window and the "add to library" choice within iTunes.  Can anyone help me out?  Thanks!  Oh, I should note that I'm totally new to Apple and iTunes.  It's really impressive I managed to import the library.  So, basically, use simple language in your response!


MacBook Pro, OS X Mountain Lion (10.8.3)
  • turingtest2 Level 9 (68,552 points)

    This is possibly a permissions problem.

     

    Right-click on your main iTunes folder, or the media folder if separate, and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control of this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7 shouldn't be too different.

     

    AdvSecurity.png

     

    tt2

  • sallygal4 Level 1 (0 points)

    Hi - thanks!  I am working on a macbook pro so....when I go to the media folder (which is separate) and right click I do not have a properties option.  Do you know where I would go to check these permissions on my mac?

  • turingtest2 Level 9 (68,552 points)

    Ah, this is the iTunes for Windows forum, I missed the clues in your post.

     

    I don't know if the Mac version has the same issue when moving drives between systems, but if it does Get Info on the folder is probably where to go to tweak things.

     

    tt2

  • sallygal4 Level 1 (0 points)

    oh....oops...first time in the forums too!  Thanks!!