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My iTunes won't open (MacBook Pro)

Suddenly starting today, my iTunes no longer opens. When I click on the iTunes icon in my dock, and the icon just bounces once and stops, never opening. I've also tried opening the application from my Applications folder, and as well as trying to open music files from the Finder. Nothing works. I've restarted multiples times. What could be the problem? Thank you.

MacBook Pro (13-inch Mid 2010), Mac OS X (10.6.8)

Posted on May 22, 2013 6:43 PM

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Posted on Sep 24, 2017 12:06 AM

Try this, it worked.


1. Open terminal

2. Run "sudo rm -r /Applications/iTunes.app"

That will uninstall your iTunes application. The icon in your dock shows '?'.


3. Then go to the Apple website and manually download iTunes from iTunes page.

4. Once package is downloaded, Install it and you are done.


Note - This do not affect your iTunes library file or your actual iTunes media.

when you reinstall iTunes, your iTunes library is intact and you can pick it up right where you left off.

29 replies
Question marked as Best reply

Sep 24, 2017 12:06 AM in response to Rebecca T.

Try this, it worked.


1. Open terminal

2. Run "sudo rm -r /Applications/iTunes.app"

That will uninstall your iTunes application. The icon in your dock shows '?'.


3. Then go to the Apple website and manually download iTunes from iTunes page.

4. Once package is downloaded, Install it and you are done.


Note - This do not affect your iTunes library file or your actual iTunes media.

when you reinstall iTunes, your iTunes library is intact and you can pick it up right where you left off.

Aug 10, 2017 3:49 AM in response to Rebecca T.

Go to apple.com and look up itunes. Download it from there. I couldn't find it at the App Store. It would not let me darg the icon to "install", so I just clicked "install". Once you have installed it, restart your computer. If it won't restart, shut it down or turn it off with the button on the back (iMac) and then turn it back on. It worked for me.

Oct 30, 2013 8:44 PM in response to jeremy_v

I have the same issue, except that I have MacBook Pro 15" Early 2011, OS X 10.9. I installed Mavericks, no issues for two weeks. I load iTunes 11.1.2 and now the issue is similar to above:


Suddenly starting today, my iTunes no longer opens. When I click on the iTunes icon in my dock, and the icon just bounces once and stops, never opening. I've also tried opening the application from my Applications folder, and as well as trying to open music files from the Finder. Nothing works. I've restarted multiples times. What could be the problem? Thank you.


Your recommendations do not work. I am unable to remove iTunes. The computer states that I can't remove iTunes because it is required in OS X. I have also restarted the computer several times (post-downloads, etc)


What can possibly fix the issue, short of erasing the memory ont he computer?


Help.

My iTunes won't open (MacBook Pro)

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