Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ipod classic not being recognized

I was trying to sync my ipod classic, and all of sudden the driver was not recognized, and the ipod went just blank. Now i have a white screen, and it will not trun off.

iPod classic (120 GB)

Posted on May 22, 2013 8:49 PM

Reply
1 reply

May 25, 2013 7:55 AM in response to nallurs

Hi nallurs,


Welcome to Apple Support Communities.


You may find this article helpful for troubleshooting an unresponsive iPod:


iPod troubleshooting basics and service FAQ

http://support.apple.com/kb/TS1382


If the trouble with syncing using iTunes persists, these articles might help as well:


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538


iPod not recognized in 'My Computer' and in iTunes for Windows

http://support.apple.com/kb/TS1369


Best,


Jeremy

ipod classic not being recognized

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.