Previous 1 2 Next 17 Replies Latest reply: May 29, 2013 11:34 PM by CGTera1904
CGTera1904 Level 1 Level 1 (0 points)

Im having trouble accessing a shared external drive connected via usb to an iMac

in the network.

 

I can see the harddrive over the network but if i want to access it i get

a "operation can't be completed because the original item for "ext hd" can't be found"

 

If i share a folder on the Mac itself I can access it from another mac and PC over the

network but for some reason that same process doesn't work when it's a

external harddrive being shared.

 

I've noticed that this is a very common problem on mountain lion.

 

Has anybody found a solution for this?

 

Thanks in Advance


iMac, OS X Mountain Lion (10.8.3)
  • Linc Davis Level 10 Level 10 (165,355 points)

    These instructions are to be carried out on the file server.

     

    Triple-click anywhere in the line below to select it:

    ls -@Oen /V* | open -f -a TextEdit

      

    Copy the selected text to the Clipboard (command-C).

     

    Launch the Terminal application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

     

    Paste into the Terminal window (command-V).

     

    A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.

  • CGTera1904 Level 1 Level 1 (0 points)

    Here's what I got.

     

    total 72

    lrwxr-xr-x  1 0    80  -     1 May 22 20:33 Macintosh HD -> /

    drwxrwxrwx@ 1 501  20  - 32768 May 22 20:34 VERBATIM HD

              com.apple.filesystems.msdosfs.volume_id              4

  • Linc Davis Level 10 Level 10 (165,355 points)

    If "VERBATIM HD" is the volume you want to share, it has to be done using Windows file sharing. Make sure the option to Share files using SMB is selected in the Sharing preference pane.

  • CGTera1904 Level 1 Level 1 (0 points)

    I did tick the smb  in the Sharing preferance pane.

     

    I setup an account on the file server called shared which the other users will

    use the access the files. There is a permission for everyone to read and write

    to the verbatim hd.

     

    I can share anything on the internal drive of the mac server and I can

    access it on both the macs and pc's in the network, but when I share

    anything on the external I get the "operation can't be completed because the original item for "ext hd" can't be found" error on the mac and "I don't have permission to access that folder" on the pc...

  • Linc Davis Level 10 Level 10 (165,355 points)

    Please run the same shell command on the client that you ran on the server, and post the output.

  • CGTera1904 Level 1 Level 1 (0 points)

    total 264

    drwxrwxrwx@  1 501  20  - 32768 May 22 21:33 HD1A

              com.apple.filesystems.msdosfs.volume_id              4

    drwxrwxrwx@  1 501  20  - 32768 May 22 21:33 HD1B

              com.apple.filesystems.msdosfs.volume_id              4

    drwxrwxrwx@  1 501  20  - 32768 May 22 21:33 HD2B

              com.apple.filesystems.msdosfs.volume_id              4

    drwxrwxr-x  15 501  20  -   578 May 15 22:02 HD2aT

    drwxrwxrwx@  1 501  20  - 32768 May 22 21:33 HD3

              com.apple.filesystems.msdosfs.volume_id              4

    lrwxr-xr-x   1 0    80  -     1 May 27 10:04 Macintosh HD -> /

    drwx------   1 501  20  -   398 May 22 13:14 shared

     

    Here's from the client as requested.

  • Linc Davis Level 10 Level 10 (165,355 points)

    The error message refers to a volume named "ext hd". I don't see anything with that name on the client or the server, yet you say you can see it on the network. Where do you see it?

  • CGTera1904 Level 1 Level 1 (0 points)

    Sorry I was referring to a ext hd in general. The volumes name is "verbatim HD".

     

    As you've seen it's on the server's log but not on the client's side

  • Linc Davis Level 10 Level 10 (165,355 points)

    Can you share any other external drive from that server?

  • CGTera1904 Level 1 Level 1 (0 points)

    If tried and got the same result. I've tried sharing from another mac and also got same result.

    I even phoned our local istore and the their techinicians got the same result.

     

    All of the above machines are running a version of mountain lion.

     

    It seems like a problem that came with mountain lion and hasn't been patched yet.

  • Linc Davis Level 10 Level 10 (165,355 points)

    I even phoned our local istore and the their techinicians got the same result.

     

    They got the same result by doing what? Sharing a FAT volume?

  • CGTera1904 Level 1 Level 1 (0 points)

    The technicians there connected an external hard drive of their own connected it via USB to a macbook. They shared the harddrive and tried to access it from another macbook configured on the same network.

     

    They can see the harddrive but they can't access it and get the same error I got which is "operation can't be completed because the original item for "insert drive name here" can't be found"

     

    Like I said previously. If I share any folder on the internal harddrive it works perfectly but not when I share an external harddrive connected via USB I get the error.

     

    It is a serious problem and I haven't found anyone who has solved this and that's why I came here...

  • CGTera1904 Level 1 Level 1 (0 points)

    Yes it was a fat32 volume. It has to be in that format because there's a mac and two pc's that need access to it.

  • Linc Davis Level 10 Level 10 (165,355 points)

    I couldn't get it to work either, so I don't know what to tell you.

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