Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
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Home button not working or unresponsive, fix
iPad: Basic troubleshooting
Hi, me again...
my iPad still blank screen, but if I pressing sleep/wake button with home button for 1x seconds, then release sleep/wake button, the iPad would enter recovery mode, but I restore from iTunes, everytime it display Error 1601...
I found some discussion in other forum said it may be the device not successfully enter into recovery mode, is that any solutions for that?
This is what Apple says about that error code. See the sentences that I made bold type at the bottom.
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
- Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
- Restore and wait for the error.
- When prompted, click OK.
- Close and reopen iTunes while the device remains connected.
- The device should now be recognized in Recovery Mode again.
- Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
You use the same steps for 1601 as error code 1604. Try disabling your firewall and antivirus software if you didn't already do that. And ... keep trying because it may take a few attempts.