Cannot power on my iPad suddenly

Question

Level 1

1 points

Cannot power on my iPad suddenly

Hi, my iPad 3rd generation unable to power on about two days, its working fine before.

I tried to charge the iPad with my 10w charger and original cable, no response, but they can charge up my iphone and i supposed they are working fine.

And I tried to connect it with my computer, no signal; I also try pressing home and sleep/wake button for a few minutes but it just no response or image...

My god the warranty just passed two month and its huge cost to get a replacement from apple store.

Any suggestions I could do? Many thanks.

iPad (3rd gen) Wi-Fi, iOS 6.1.3

Posted on May 23, 2013 7:38 AM

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Answer 1

Philly_Phan

Level 7

20,707 points

May 23, 2013 7:51 AM in response to DYCY

If you're unable to do a Restore, go into Recovery Mode per the instructions here.

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Answer 2

May 23, 2013 8:11 AM in response to DYCY

Frozen or unresponsive iPad

Resolve these most common issues:

• Display remains black or blank

• Touch screen not responding

• Application unexpectedly closes or freezes

http://www.apple.com/support/ipad/assistant/ipad/

iPad Frozen, not responding, how to fix

http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/

iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad

http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad

Black or Blank Screen on iPad or iPhone

http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/

What to Do When Your iPad Won't Turn On

http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm

iOS: Not responding or does not turn on

http://support.apple.com/kb/TS3281

Home button not working or unresponsive, fix

http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/

iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274

 Cheers, Tom 😉

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Answer 3

DYCY Author

Level 1

1 points

May 23, 2013 11:07 AM in response to DYCY

Thank you, suddenly my computer could recognize the iPad, but display still blank(dont know y not working yesterday)

I am trying to DFU restore my device, thank you for helping.

Hope this is software issue

Cheers

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Answer 4

DYCY Author

Level 1

1 points

May 23, 2013 4:29 PM in response to DYCY

Hi, me again...

my iPad still blank screen, but if I pressing sleep/wake button with home button for 1x seconds, then release sleep/wake button, the iPad would enter recovery mode, but I restore from iTunes, everytime it display Error 1601...

I found some discussion in other forum said it may be the device not successfully enter into recovery mode, is that any solutions for that?

Thank you!

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Answer 5

Demo

Level 10

166,494 points

May 23, 2013 4:37 PM in response to DYCY

This is what Apple says about that error code. See the sentences that I made bold type at the bottom.

Error 1604

This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.

If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

Error 1600, 1601, 1602

Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

You use the same steps for 1601 as error code 1604. Try disabling your firewall and antivirus software if you didn't already do that. And ... keep trying because it may take a few attempts.

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