My System preference are resetting to base everytime I restart.

Not all, but many of my system preferences are resetting to the defaults every time I quit.


Most specifically,


1. in Keyboard I turn off all the system function key settings, then restart and they are back


2. in Sound I adjust the right left balance and it resets to center. But it does keep my output choice


3. in Mouse it keeps rechecking natural scroll.


It's almost as if I want my mac the way if was pre mountain lion but it thinks it know better.


Is there a corrupt prefferences file I can get rid of? Something I can reset?


It's driving me crazy, and I was only barely sane before this happened.


Thanks,


Tom

Mac Pro, OS X Mountain Lion (10.8.3)

Posted on May 23, 2013 7:49 AM

Reply
27 replies

May 23, 2013 10:50 AM in response to Kachadurian

You can try deleting the preferences.


Quit System Preferences.

You need to look in your user Library/Preferences for the .plist. Hold down the option key while using the Finder Go To Folder command. Enter ~/Library/Preferences. Move the .plists to your desktop.

Open System Preferences and test. If it works okay, delete the plist(s) from the desktop. You may have to reset your preferences.

If the System Preferences is the same, return the .plist(s) to where you go them from, overwriting the newer ones.

If you prefer to make your user library permanently visible, use the Terminal command found below.

http://osxdaily.com/2011/07/04/show-library-directory-in-mac-os-x-lion/

You might want to bookmark the command. I had to use it again after I installed 10.8.2. I have also been informed that if you drag the user library to Finder it will remain visible.

May 23, 2013 11:48 AM in response to Kachadurian

Triple-click the line below to select it:

~/Library/Preferences/.GlobalPreferences.plist

Right-click or control-click the highlighted line and select

Services Show Info

from the contextual menu.* An Info dialog should open.

  • Does the dialog show "You can read and write" in the Sharing & Permissions section?
  • In the General section, is the box labeled Locked checked?
  • What is the Modified date?
*If you don't see the contextual menu item, copy the selected text to the Clipboard ( command-C). Open a TextEdit window and paste into it ( command-V). Select the line you just pasted and continue as above.

May 24, 2013 8:32 AM in response to Linc Davis

When I control click on the file I don't get a services menu. I can do a simple get info.


The file is greyed. Here's the info box.


If I click the lock and put in my password I can change the permissions. What should the permissions be set to?


The file is unlocked, but the locked box is greyed even after I click the lock. Should the file be locked?



Thanks.


TomUser uploaded file

May 24, 2013 10:04 AM in response to Kachadurian

Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.

This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.


Step 1

If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.

Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):

{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null

Launch the Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.


The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.

Step 2 (optional)


Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.

Boot into Recovery. When the OS X Utilities screen appears, select

Utilities Terminal

from the menu bar. A Terminal window will open.

In the Terminal window, type this:

res


Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword


Press return. A Reset Password window will open. You’re not going to reset a password.

Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.

Select your username from the menu labeled Select the user account if not already selected.

Under Reset Home Directory Permissions and ACLs, click the Reset button.

Select

Restart

from the menu bar.

May 24, 2013 2:35 PM in response to Kachadurian

Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.

First, empty the Trash.

Triple-click the line below to select it, then copy the selected text to the Clipboard (command-C):

find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl \) 2> /dev/null | wc -l

Launch the Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Paste into the Terminal window (command-V). The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.

The output of this command, on a line directly below what you entered, will be a number such as "41." Please post it in a reply.

May 24, 2013 2:49 PM in response to Linc Davis

First, Thank you for all your help in trying to sollve this.


None of these things however seem to be working.


I have Zapped PRAM

Changed the motherboard battery

Tried creating a new user and using that accout

All of your suggestions (Linc)

Trashing various .plist files.


Nothing seems to change.


But in all of this I noticed this. My user name is Thomas Kachadurian, but my home folder (house) show with the name kachadurianG5, a name from way back when I had a G5. Is it possible that therein lies the problem.


It doesn't seem like it matters since when I created the new user it was named right and it still didn't keep preferences.


I have narrowed it down to only two things that don't stick.


1. Balance in the sound preference

2. unchecking all of the Keyboard Shortcuts in the Keyboard preferences.


I'm still willing to try anything.


Tom

May 24, 2013 3:45 PM in response to Kachadurian

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Note that sound output won't work in safe mode, but you should be able to change the preferences. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

May 25, 2013 11:14 AM in response to Linc Davis

A guess no test thast gives a clear result is a failure, but it make no difference in Safe boot. Safe boot, Preferences are gone. even if I reset them and safe boot again, They are gone again. Reset them, reboot in normal mode. Gone.


More data on my system:


I have only one card in the slots: ATI Radeon HD 5770 1 GB

Boot disk is an SSD with only system software and aplications

One HD for all data that isn't movies

One HD for movies

One HD for Time Machine


I have no perifereals at all that are hard wired except my two apple monitors and when I plug them in my iPad or iPhone.


I use a Tactile Pro keyboard and right now a Bornd blue tooth mouse.


That's it.


Thanks again for trying.


Tom

May 25, 2013 2:35 PM in response to Kachadurian

So your home folder is on a secondary volume. How did you move it to that volume? The right way to do it is the following.

1. WARNING: This procedure is for advanced users only. Some third-party software may not work as expected, or may not work at all, if the home folder is moved.

2. Back up all data. Do not proceed unless you know how to undo these steps without having to ask for help. This website is not a support portal; it's a discussion forum. Don't assume that someone will help you if you get into trouble.

3. If you do this wrong, you could end up with a bricked machine and no way to recover without losing data.

4. Copy your home folder to the desired location, which must be on a volume of type "Mac OS Extended (Journaled)" with file ownership enabled, as shown in the Finder Info dialog. Encryption is optional. The volume must be on a local storage device, not on the network, and it must be mounted automatically at startup — before any user logs in. A disk image will not work.

The name of your home folder is your short user name. Do not rename it. Do not copy the "Users" folder.

5. Select

System Preferences Users & Groups

Click the lock icon and authenticate. Right-click or control-click your name in the account list, and select Advanced options from the popup menu. In the sheet that opens, change the location of the home directory. Log out and log back in.

6. Test. If you have problems, reverse the above steps. If you got this far, you should have no trouble doing that. If everything works as you expect, delete the original home folder.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My System preference are resetting to base everytime I restart.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.