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where are backup files located

After updating phone I've lost all info. Need help locating backup file.

iPhone 4, after updating i need backup file

Posted on May 23, 2013 9:07 AM

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Posted on May 23, 2013 9:10 AM

Where did you backup to itunes or icloud? http://support.apple.com/kb/HT1766

10 replies

May 23, 2013 9:58 AM in response to randall556

The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.


iTunes places the backup files in the following places:


Mac: ~/Library/Application Support/MobileSync/Backup/


Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\

Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.


Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.

where are backup files located

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