HT203517: iCloud: Troubleshooting Documents in the Cloud

Learn about iCloud: Troubleshooting Documents in the Cloud
AdrianDeines
Level 1 (0 points)

Q: trouble with icloud / document uploading...

On my macbook I am logged into to icloud, the doc's slider is selected to "on" however I cannot view or upload any doc's created on my other apple devices.

 

From my office imac i can view on ipad, iphone etc  just fine but it's giving me this problem on my macbook.

 

Help is appreciated, thanks.

MacBook Pro, Mac OS X (10.7.5)

Posted on May 23, 2013 9:43 PM

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AdrianDeines

Q: trouble with icloud / document uploading...

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  • by mende1,

    mende1 mende1 May 23, 2013 9:47 PM in response to AdrianDeines
    Level 10 (93,329 points)
    Desktops
    May 23, 2013 9:47 PM in response to AdrianDeines

    Welcome to Apple Support Communities

     

    You have OS X Lion and it requires OS X Mountain Lion. You can upgrade to OS X Mountain Lion, so open App Store > Purchases, and download Mountain Lion (I tell you this because it looks like you already have Mountain Lion in your other iMac; if you didn't purchase Mountain Lion, purchase it).

     

    While it's being downloaded, make a backup of your files and check that your apps are compatible > http://www.roaringapps.com When the download finishes, the Mountain Lion installer will show up, so follow its steps. After upgrading, open a iWork application and you will be able to see the iCloud files.

     

    Another way to see them without upgrading is to open http://www.icloud.com, log on with your Apple ID and select iWork