Now that I've upgraded to 10.8.3 I've lost the ability to even open Entourage, and I imported all my emails from Entourage to "Mail" before downloading and the emails are no longer there. Anyone know how I can at least get the emails? Thank you!
PowerBook, OS X Mountain Lion (10.8.3)
Which version of MS Office for Mac are you using?
Clinton
Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click the text on the line below to select it:
~/Library/Mail/V2/MailData/Envelope Index
Copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is corrupt and that Mail has to quit. Click OK.
Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results.
It was Microsoft Office X.
Loss of Entourage after going to 10.8.3
