HT201335: iOS: Use AirPlay Mirroring
Learn about iOS: Use AirPlay Mirroring
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Helpful answers
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May 26, 2013 9:46 AM in response to ASMCby judysings,Hi ASMC,
The article below gives the basic steps for troubleshooting Airplay:
iOS: How to use AirPlay Mirroring
To use AirPlay Mirroring, you will need the following:
- iPhone 4S (or later), iPad 2 (or later), iPad mini, or iPod touch (5th generation)1
- Apple TV (2nd or 3rd generation)2
- Wi-Fi (802.11a/g/n) network
Enable AirPlay Mirroring
- Connect your iOS device and your Apple TV to the same Wi-Fi network.
- On your iOS device, double-click the Home button to display your recently used apps.3
- Swipe the recently used apps twice from left to right until you see the AirPlay icon: If you do not see the AirPlay icon on your iOS device, your iOS device and Apple TV may not be on the same network. Get help troubleshooting, if necessary.
- Tap the AirPlay icon to display a list of available AirPlay devices.
- To use AirPlay Mirroring, select the name of your Apple TV, then toggle the ON/OFF slider to ON.
Troubleshooting AirPlay and AirPlay Mirroring
Resolution
If the AirPlay icon doesn't appear
Check for the AirPlay icon in the recently used apps section on your iOS device, or in iTunes on your computer (as in these articles about how to use AirPlay and how to use AirPlay Mirroring). The icon will only appear if your device or computer is logged onto a Wi-Fi network which has an AirPlay-enabled recipient, such as Apple TV (2nd generation or 3rd generation).
If you are still unable to see the AirPlay icon, try one of the following steps:
- Verify that your AirPlay-enabled devices have the most up-to-date software or firmware.
- Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings > Wi-Fi.
- Verify that all your AirPlay-enabled devices are logged on to the same home Wi-Fi network (check the home network names on your devices to confirm).
- If trying to AirPlay, or AirPlay mirror, to your Apple TV (2nd or 3rd generation), ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay
- Check Internet or network connectivity on all affected devices.
- Temporarily disable firewalls (both network and local) and security software. Security software and firewalls may block ports that AirPlay uses to stream content. You can often resolve issues with security software by updating, correctly configuring, or uninstalling security software.
- If attempting to use AirPlay from a third-party app or a website from your Safari app on your iOS device, confirm that the app or website is AirPlay compatible (refer to the developers of the app or website for additional information).
I hope this helps ...
- Judy
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Aug 13, 2013 7:44 PM in response to judysingsby JohnnyBoy2013,I have an iFhone 4 not the 4S and I can AirPlay to youtube and other videos and music to my Apple TV. It always appears at the bottom of the screan above the volume bar.
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Aug 26, 2013 6:00 PM in response to ASMCby Michel Dandurand,Just had the same problem.
I turned off my iPhone and back on. Icon reappeared! :-)
