HT201335: iOS: Use AirPlay Mirroring

Learn about iOS: Use AirPlay Mirroring
ASMC

Q: My iphone 4 with ios6 only shows apple tv and not the mirror option

in the airplay option i can only pick apple tv the mirror option doesnt appear.

 

Unlike all demo videos i've seen and the apple page instructions.

iPhone 4, iOS 6.1.4

Posted on May 24, 2013 4:47 AM

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Q: My iphone 4 with ios6 only shows apple tv and not the mirror option

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  • by judysings,

    judysings judysings May 26, 2013 9:46 AM in response to ASMC
    Community Specialists
    May 26, 2013 9:46 AM in response to ASMC

    Hi ASMC,

     

    The article below gives the basic steps for troubleshooting Airplay:

     

    iOS: How to use AirPlay Mirroring

     

    To use AirPlay Mirroring, you will need the following:

    • iPhone 4S (or later), iPad 2 (or later), iPad mini, or iPod touch (5th generation)1
    • Apple TV (2nd or 3rd generation)2
    • Wi-Fi (802.11a/g/n) network

    Enable AirPlay Mirroring

    1. Connect your iOS device and your Apple TV to the same Wi-Fi network.
    2. On your iOS device, double-click the Home button to display your recently used apps.3
    3. Swipe the recently used apps twice from left to right until you see the AirPlay icon:  If you do not see the AirPlay icon on your iOS device, your iOS device and Apple TV may not be on the same network. Get help troubleshooting, if necessary.
    4. Tap the AirPlay icon to display a list of available AirPlay devices.
    5. To use AirPlay Mirroring, select the name of your Apple TV, then toggle the ON/OFF slider to ON.

     

     

     

    Troubleshooting AirPlay and AirPlay Mirroring

     

    Resolution

    If the AirPlay icon doesn't appear

    Check for the AirPlay icon in the recently used apps section on your iOS device, or in iTunes on your computer (as in these articles about how to use AirPlay and how to use AirPlay Mirroring). The icon will only appear if your device or computer is logged onto a Wi-Fi network which has an AirPlay-enabled recipient, such as Apple TV (2nd generation or 3rd generation).

    If you are still unable to see the AirPlay icon, try one of the following steps:

    • Verify that your AirPlay-enabled devices have the most up-to-date software or firmware.
    • Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings > Wi-Fi.
    • Verify that all your AirPlay-enabled devices are logged on to the same home Wi-Fi network (check the home network names on your devices to confirm).
    • If trying to AirPlay, or AirPlay mirror, to your Apple TV (2nd or 3rd generation), ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay
    • Check Internet or network connectivity on all affected devices.
    • Temporarily disable firewalls (both network and local) and security software. Security software and firewalls may block ports that AirPlay uses to stream content. You can often resolve issues with security software by updating, correctly configuring, or uninstalling security software.
    • If attempting to use AirPlay from a third-party app or a website from your Safari app on your iOS device, confirm that the app or website is AirPlay compatible (refer to the developers of the app or website for additional information). 

     

    I hope this helps ...

     

    - Judy

  • by JohnnyBoy2013,

    JohnnyBoy2013 JohnnyBoy2013 Aug 13, 2013 7:44 PM in response to judysings
    Level 1 (0 points)
    Aug 13, 2013 7:44 PM in response to judysings

    I have an iFhone 4 not the 4S and I can AirPlay to youtube and other videos and music to my Apple TV. It always appears at the bottom of the screan above the volume bar.

  • by Michel Dandurand,

    Michel Dandurand Michel Dandurand Aug 26, 2013 6:00 PM in response to ASMC
    Level 1 (0 points)
    Aug 26, 2013 6:00 PM in response to ASMC

    Just had the same problem.

    I turned off my iPhone and back on.  Icon reappeared! :-)