MMS won't work on StraightTalk

Question

Level 1

9 points

MMS won't work on StraightTalk

I have an iphone 4 that was previously on AT&T now on StraightTalk. Everything works great but MMS. I can't send or receive picture or group messages. I have tried sim swap, resetting to factory default settings, StraightTalk and Apple support. I have a case number with Apple,but so far nothing has worked, and I kept getting a new person and had to explain everything several different times. It seems that I can't access the menu needed to enter the correct settings. I don't know what else to try. Is there any hope of getting this feature to work for me?

iPhone 4, iOS 6.1.3, Straight Talk service

Posted on May 24, 2013 8:35 AM

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Answer 1

razmee209

Level 10

191,376 points

May 24, 2013 8:59 AM in response to agmg7

MMS is not an Apple feature, it is a carrier feature. You will need to get that straighten out with StraightTalk.

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Answer 2

agmg7 Author

Level 1

9 points

May 24, 2013 9:18 AM in response to razmee209

But I can't access the menu to change the settings as required by StraightTalk.

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Answer 3

modular747

Level 6

19,656 points

May 24, 2013 9:20 AM in response to agmg7

AT&T currently doesn't support Staight Talk MMS for iPhones.

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Answer 4

Jun 21, 2013 9:18 AM in response to modular747

Yes they do, you just have to tweak it

http://smartphonematters.com/guides/how-to-setup-straighttalk-wireless-data-and- mms-for-ios-6/4/

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Answer 5

agmg7 Author

Level 1

9 points

Jun 21, 2013 9:07 PM in response to sdoran1978

I did all of this several times. I never get the cellular data network to show up. Is there anything else I can try?

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Answer 6

ChrisJ4203

Level 10

230,347 points

Jun 21, 2013 9:15 PM in response to agmg7

The reason you are having difficulty in accessing the APN settings is that you have an AT&T carrier profile file. It is what controls what access users have to particular settings. The carriers can modify the menu based on what they allow their customers to do. With the AT&T file, you cannot access it. Since you do not need an unlocked phone to use Straight Talk, the carrier file remains. While I do not know how to do it, you need to remove the carrier profile.

See if this support document helps you any http://support.apple.com/kb/HT4839

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Answer 7

Jun 30, 2013 9:00 PM in response to agmg7

If you tried downloading an apn profile, like from unlockit for example, YOU MUST REMOVE THAT FOR MMS TO WORK. MMS WILL work if you follow the SIM card swapping method, but you must first DELETE ANY APN PROFILES YOU'VE INSTALLED.

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