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iPod Classic not recognized on desktop or in iTunes - help!

My iPod is not recognized by my Mac or iTunes... I have done the suggested "reset" and still no luck. I have also turned off Norton ... this hasn't made a difference either... Does anyone have other thoughts/ideas I should try?

iPod classic, iOS 6.1.4

Posted on May 24, 2013 2:49 PM

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iPod Classic not recognized on desktop or in iTunes - help!

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