everytime I go on Itunes store my computer freezes, this has only happened since the last update

everytime I go to itunes storemy computer freezes this has only started to happen since the last update

iPod classic

Posted on May 24, 2013 10:37 PM

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1 reply

May 27, 2013 7:06 AM in response to brucemuirhead

Hello, Bruce.


Thank you for the question. I see you tried some steps in the article that brought you to the Apple Support Communities. If none of the steps in that article helped resolve the issue, I have included a couple articles that may help with this issue. See the section labeled Blocked by configuration: (Mac OS X/Windows) in the first article.


iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297


Apple software on Windows: May see performance issues and blank iTunes Store

http://support.apple.com/kb/TS4123


Hope this helps,


Jason H.

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everytime I go on Itunes store my computer freezes, this has only happened since the last update

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