HT203206: Fix unexpected quits or launch issues in iTunes for Windows
Learn about Fix unexpected quits or launch issues in iTunes for Windows
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Q: everytime I go on Itunes store my computer freezes, this has only happened since the last update
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May 27, 2013 7:06 AMby jason269,Hello, Bruce.
Thank you for the question. I see you tried some steps in the article that brought you to the Apple Support Communities. If none of the steps in that article helped resolve the issue, I have included a couple articles that may help with this issue. See the section labeled Blocked by configuration: (Mac OS X/Windows) in the first article.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Hope this helps,
Jason H.
