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my mac no longer will play videos in itv player yet the windows laptop plays them no problem

I've been watching ITV Player for months on my MAC and now, all of a sudden, all i'm getting when i try to play a programme is the black screen with the 'loading' circle that remains on until i close the window.

Out of curiosity, i switched on my old Microsoft laptop to try it and it works perfectly!!!???

😟

iMac (21.5-inch Mid 2011), Mac OS X (10.7.5)

Posted on May 25, 2013 4:51 AM

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3 replies

May 26, 2013 1:31 AM in response to littlemiranda

Which web browser are you using - Safari? You could try Google Chrome which has Flash built-in.


Another thought, and I don't know whether this applies, but does ITV Player need Microsoft Silverlight to work, perhaps? Check your Applications or Utilities to see if it is installed and whether it needs updating.


It's been a while since I've used any of the UK catch-up services, but I seem to rembember one of the channels needed Silverlight installed. If you have an out-of-date version it's possbile that OS X could block that.

my mac no longer will play videos in itv player yet the windows laptop plays them no problem

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