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Bmedja2013
Level 1 (0 points)

Q: Problem with Airport Express in Windows 7

I am using my one year old Airport Express with my Dell LapTop, now it is on fixed amber light. I did reset it many times but no luck. I cannot see it on my airport utility. I uninstall and downloaded older versions of airport utility but no success.

Airpport Express, Windows 7

Posted on May 25, 2013 2:02 AM

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Bmedja2013

Q: Problem with Airport Express in Windows 7

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  • by John Galt,

    John Galt John Galt May 26, 2013 12:30 AM in response to Bmedja2013
    Level 8 (49,659 points)
    Mac OS X
    May 26, 2013 12:30 AM in response to Bmedja2013

    ... now it is on fixed amber light.

     

    Do you mean the light is solid amber, not flashing? If so, that means the Express is never completing its startup sequence. It should start flashing slowly, a minute or two after powering it up.

     

    Try another "hard reset" - press and hold its reset button until the LED flashes rapidly, which should occur within ten seconds. If that is not successful, press and hold the button while you plug in in to power. This usually requires three hands.

     

    On rare occasions persistent and repeated "hard resets" have been known to revive an ailing Express, but that is all you can do. If it still fails to start, bring it to Apple for an evaluation, but they are not going to do anything more than what I just described.