I can't open the emoji keyboard anymore when I click the globe?

Question

joeylvn Author

Level 1

8 points

I can't open the emoji keyboard anymore when I click the globe?

My phone crashes every time I click the globe icon to go to emoji.

iPhone 5, iOS 6.1.4

Posted on May 25, 2013 6:41 AM

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Answer 1

mario49

Community Specialist

May 27, 2013 8:08 AM in response to joeylvn

Morning joeylvn,

Thanks for using Apple Support Communities.

iOS: Troubleshooting emoji issues

http://support.apple.com/kb/ts2450

Hope this helps,

Mario

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Answer 2

joeylvn Author

Level 1

8 points

May 31, 2013 3:05 PM in response to mario49

I'm afraid my issue isn't addressed there :( it's not that the emojis don't show up its just that my phone crashes when I open up the keyboard...

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Answer 3

mario49

Community Specialist

Jun 6, 2013 7:10 AM in response to joeylvn

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action.

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Answer 4

Oct 1, 2013 7:39 PM in response to joeylvn

I had the same problem...simple reset the phones settings...DO NOT RESTORE! only reset the settings

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