My newly bought iphone 5 is heating while im calling and using internet

My newly bought iphone 5 is heating while im calling and using internet.I am using this phone for the last 1 week. This is an unusual experience

iPhone 5

Posted on May 25, 2013 12:12 PM

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3 replies

May 27, 2013 9:15 AM in response to asif.ker

Hello asif.ker,



When troubleshooting temperature, please refer to the following article:


iPhone, iPad, and iPod touch (4th generation): Keeping device within acceptable operating temperatures

http://support.apple.com/kb/HT2101


When using the device or charging the battery, it is normal for it to get warm. The exterior of the device functions as a cooling surface that transfers heat from inside the device to the cooler air outside.


By all means, if you believe the temperature is a concern, you can isolate the issue by restoring your iPhone as new:


iTunes: Restoring iOS software

http://support.apple.com/kb/HT1414



Thanks,


Matt M.

Dec 13, 2013 5:32 AM in response to matt00

Hi Matt,


The above information is useful. Thanks.

But I checked all the details and all are intact for my iphone 5s which I bought just a month back.

Still when I talk for long time (10-15 mins) or use internet from more than 10 mins, the backside of the phone getting heated up.

Is this normal for any iphone including 5S?

Kindly provide more details around this, as a new buyer it is worrying me.


Thanks.

Amol Kulkarni

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My newly bought iphone 5 is heating while im calling and using internet

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