just got nano 7 and getting error attached device malfunctioned and windows doesnt recognize it, just got nano 7 and getting error attached device malfunctioned and windows doesnt recognize it

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Level 1

0 points

iPod nano, Windows 7

Posted on May 25, 2013 3:02 PM

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Answer 1

Level 5

4,041 points

Hey Steve,

Thanks for the question, and welcome to Apple Support Communities.

I understand that your iPod shuffle (2nd Generation) is not recognized in iTunes. The following troubleshooting assistant may provide a resolution:

If the above did not resolve your issue, choose an applicable article below that best describes your issue.

Windows	iPod appears in Windows but not in iTunes iPod not recognized in 'My Computer' and in iTunes for Windows iTunes reports that "iTunes cannot recognize this iPod at this time"
Mac OS X	iPod not recognized in iTunes and Mac Desktop MacBook and MacBook Air: iPod won't mount when connected via USB hub What to do if your computer won't recognize a USB or FireWire device

Thanks,

Matt M.

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