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videos keep crashing itunes

Hi All,


i have a load of videos within iTunes, but everytime i click to play them iTunes crashes and shuts down. Any ideas how to resolve this?

iPhone 5, Windows 7

Posted on May 25, 2013 2:54 PM

Reply
1 reply

May 27, 2013 9:44 AM in response to flashgordon16

Hey flashfordon16,



I understand that you are having issues with iTunes crashing upon video playback. I have included two articles that may potentially provide a resolution:


iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

http://support.apple.com/kb/TS1717


Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues

http://support.apple.com/kb/TS1718



Thanks,


Matt M.

videos keep crashing itunes

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