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Ipod Touch 4G Lock Button Won't Work

I went to lock my Ipod just yesterday normally. And then I used it today and it won't lock. The button doesn't seem caught under the casing since it has I can feel it wiggle. I tried to restore it but that didn't work either. Any ideas? Everything else works fine, I can turn it off and lock it through assistive touch. I would much prefer the button though.

iPod touch (4th generation), iOS 6.1.3

Posted on May 25, 2013 7:07 PM

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4 replies

May 25, 2013 7:29 PM in response to runninng4life

First, try a system reset. It cures many ills and it's quick, easy and harmless...

Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.


If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."


At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.


If you're unable to do the Restore, go into Recovery Mode per the instructions here.

May 25, 2013 9:46 PM in response to runninng4life

If this is happening, as Philly already said, try to restart it. Hold the power button and home button.

The last thing to do is to restore.

  1. Open iTunes
  2. Turn iPod off
  3. Now, turn the iPod on by holding both the lock and home button, for ten seconds
  4. After ten seconds, let go of the lock button, and hold the home button for 20 seconds


Now, something on iTunes should pop up, asking to restore. Create a backup if you want to.


Happy fixing!

Ipod Touch 4G Lock Button Won't Work

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