All Google related sites won't load

Question

sebGLS Author

Level 1

8 points

All Google related sites won't load

MacBook Pro

13-inch, Early 2011

Processor: 2.3 GHz Intel Core i5

Memory: 4 GB 1333 MHz DDR3

Graphics: Intel HD Graphics 3000 384 MB

Software: OS X 10.8.3

I started having this problem Thursday, and I haven't been able to solve it since.

My macbook won't load any google related webpages, but it works with any other webpage I've ever visited.

iTunes Store and Mac AppStore are also having issues ( With iTunes Store giving me -50 error code).

My Macbook is up-to-date, with the latest software installed as of Thursday.

I also own a HP DeskPC running Windows 8 and it loads google and google-related webpages completely.

I have Safari and just uninstalled Chrome thinking reinstalling would solve the problem. Neither one of the browsers was able to open Google and it's sites.

Measuring my computer knowledge from 1 to 10, I'd say from 5-6.

Ask any questions you'd like and I'll try to answer them, and please help me.

MacBook Pro, OS X Mountain Lion (10.8.3)

Posted on May 25, 2013 8:57 PM

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Answer 1

Eric Ross

Level 6

11,807 points

May 25, 2013 9:16 PM in response to sebGLS

Try clearing your cache files, go into your preferences then click on security icon then click the remove all website data button. Then give it a try.

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Answer 2

Linc Davis

Level 10

209,547 points

May 25, 2013 10:32 PM in response to sebGLS

Double-click the line of text below to select it, then copy it to the Clipboard (command-C):

www.google.com

Launch the Network Utility application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Network Utility in the icon grid.

Step 1

Select the Lookup tab and paste into the address field (command-V). Press return. Post the output that appears below – the text, please, not a screenshot.

Step 2

Select the Ping tab and do the same. Please enter the same input as you did in Step 1. Don't use the output of Step 1 as input to Step 2.

Note: Some browsers and mail clients will automatically complete a domain name such as "www.example.com" to a URL, such as http://www.example.com. That will interfere with the test. If necessary, edit the input in the Network Utility window to remove any added characters.

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