HT204400: Get help with Wi-Fi networks on your Apple TV

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Help100s

Q: I can connect to my network but not the Internet

I can connect to my network but nit the Internet.  Help

Apple TV, iOS 5.1

Posted on May 25, 2013 8:18 PM

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Q: I can connect to my network but not the Internet

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  • by mario49,

    mario49 mario49 May 28, 2013 6:36 AM in response to Help100s
    Community Specialists
    May 28, 2013 6:36 AM in response to Help100s

    Morning Help100s

     

    Thanks for using Apple Support Communities.

     

    Some Internet service providers use a method called "hardware access provisioning" to regulate access to their networks.

     

    For more information on this, take a look at this article:

    AirPort Base Station: ISP provisioning may prevent Internet connection via broadband (cable or DSL)

    http://support.apple.com/kb/ht2460

     

     

    Hope this helps,

    Mario