HT203206: Fix unexpected quits or launch issues in iTunes for Windows

Learn about Fix unexpected quits or launch issues in iTunes for Windows

mgtechus

Level 1 (0 points)

Q: Error 7 Windows error 998

I did the upgrade to Itunes 11.03 and during the installation I got the Blue Screen of death.

I have never received a Blue Screen before on this PC because its only a few months old and loaded with 32 gig of memory on a Win 7 64 bit machine with an ASUS motherboard and a top notch video card. I tried installing it again (same error) uninstalled it andd then reinstalled it and iU get the same error.

iPhone 4S, Windows 7

Posted on May 26, 2013 6:38 AM

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Q: Error 7 Windows error 998

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by matt00,

matt00 May 28, 2013 7:40 AM in response to mgtechus
Level 5 (4,015 points)

May 28, 2013 7:40 AM in response to mgtechus

Hello mgtechus,

iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923

Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.

If the above does not resolve your issue, I recommend we refer to the following resource:

Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926

Thanks,

Matt M.
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HT203206: Fix unexpected quits or launch issues in iTunes for Windows

Q: Error 7 Windows error 998

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by matt00,

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