I did the upgrade to Itunes 11.03 and during the installation I got the Blue Screen of death.
I have never received a Blue Screen before on this PC because its only a few months old and loaded with 32 gig of memory on a Win 7 64 bit machine with an ASUS motherboard and a top notch video card. I tried installing it again (same error) uninstalled it andd then reinstalled it and iU get the same error.
iPhone 4S, Windows 7
Hello mgtechus,
iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:
http://support.apple.com/kb/HT1923
Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If the above does not resolve your issue, I recommend we refer to the following resource:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.
Error 7 Windows error 998
