Q: I see a song in my purchased folder but will not play on iphone after it is synced
I see a song that I purchased from itunes store and is in my purchased folder but will not sync to my phone. it has a greyed out hollow circle next to it and it will not play on phone.
iPhone 4 (8GB)
Posted on May 26, 2013 12:18 PM
by colingoree,Solvedanswer
In your summary page scroll all the way down to the bottom and make sure "sync only checked songs and vidoes" is NOT checked. Then go to your music tab to the right of the summary and uncheck music> apply> sync> Re-check sync music> apply> sync.
Hope this helps!!!
Posted on May 26, 2013 12:25 PM