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Helpful answers
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May 28, 2013 8:56 AM in response to rachelgreenfby sheila_m.,★HelpfulHello Rachel,
I would be concerned as well if iTunes was continuously freezing. I found an article with steps to follow when this repeatedly happens. I wasn't sure what version of Windows you are using, so you will find articles for different versions of Windows listed below. Just click on the article with your version of Windows:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
I also found an article with steps to locate your iTunes media files:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
I hope this helps get you back on track!
Best,
Sheila M.
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May 28, 2013 11:57 AM in response to sheila_m.by rachelgreenf,Actually I don't know what I did here, 'cause it's all working now, but thank you so much for looking this up.
And if this happens again, I will definitely follow your answer.
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May 29, 2013 12:20 PM in response to rachelgreenfby sheila_m.,Hi Rachel,
I'm glad it's working again and hope it doesn't come up again!
All the best,
Sheila M.
