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TS4185: FaceTime for Mac: Troubleshooting FaceTime

Learn about FaceTime for Mac: Troubleshooting FaceTime

TS4185 Facetime does not work on my Macbook Air - preferences are grayed out. What is wrong?

684 Views 1 Reply Latest reply: May 28, 2013 8:39 AM by matt00 RSS
mknapstein Calculating status...
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May 26, 2013 12:33 PM

I have got a reasonably new Macbook Air, and I wanted to start using FaceTime and Photo Booth. Neither recognises the built-in camera. I have spent some time going through FaceTime troubleshooting support. Support suggests that I sign in for FaceTime, but it does not say where (I don't get prompted either). Equally, support suggests that I go to FaceTime / Preferences - however, that is grayed out. What is wrong? M.

MacBook Air (13-inch, Mid 2012), OS X Mountain Lion (10.8.3)

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